We’re proud of the communities we serve, and we want to provide the best financial services and opportunities to our local customers and businesses. That’s why Northwestern Bank joined forces with and is now Security National Bank. Our shared principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty and human connection made our banks the perfect fit and joining togeth
er allowed our bank to continue to serve our unique communities and gain additional resources. They have guided us since the beginning and are the reason we remain our region's most trusted and established local financial institution. We’re located wherever you need us most — including the palm of your hand, thanks to online and mobile banking. Security National Bank also has physical branches located in Orange City, Sheldon, across Sioux City and rural Siouxland in Akron, Lawton, Moville and Mapleton. Reach out to us today to see how our team of banking experts can help you! Please keep the following guidelines in mind as you engage with SNB on Facebook.
• Maintain private or confidential information. Please do not provide any of your specific account details or other personal information. For service-related questions or concerns, please call (712) 277-6500 or visit one of our branches.
• Stay on topic – please don’t solicit or advertise. We invite you to share your thoughts as they relate to the topic of the post or the purpose of our page. Posts focused on selling a product or service or posted just to drive traffic to a particular website for personal, political, or monetary gain will be removed.
• Be respectful. If you disagree with the content, we’d like to hear from you, but abusive, unproductive, offensive, or unlawful comments and rants will be removed.
• Keep it clean. Please refrain from using obscenities, po*******hy, illegal or otherwise harmful or offensive content in posts, images, or private messages. Posts that include any of this content will be removed.
• Comments on threatened or actual litigation. Please do not comment on threatened or actual litigation or disputes between you and any other person or entity. If you have concerns about an issue and would like to provide feedback or would like follow-up from us, please contact us at SNBonline.com/contactSNBank.
• Security National Bank employees. Please disclose your employment with Security National Bank to ensure the community is aware of any biases you may have. We welcome team member engagement but do not endorse posts that are not from authorized social media representatives.
• Protect your identity. Protecting your privacy is important to us! To ensure the security of your personal and financial information, please do not post personal information and do not share any information that can be used to obtain access to your financial information (i.e., Social Security Number, online banking password, user ID or debit/credit card number). Please know if you do post account, confidential or otherwise sensitive information to the Security National Bank page, our community moderator will remove it for privacy purposes. We’re looking out for you and the security of your personal and financial information.
• Be reasonable & kind. We ask that you avoid using this page as a means to vent your frustrations, rant or otherwise post in disruptive ways. If you have an issue with Security National Bank or one of our products or services, please let us know by filling out the online contact form at SNBonline.com/ContactSNBank and giving us a chance to make it right.
• Disclaimers. Facebook is a third-party website not affiliated with Security National Bank. Security National Bank is not responsible for the privacy or security policies at this site or other third-party sites that may be linked to from within it. We reserve the right to remove any post(s) at our discretion that we believe violate these guidelines and to temporarily or permanently hide posts from any individual who repeatedly violates these guidelines.
• Hours of moderation: Moderation of the Security National Bank page will take place between the hours of 8 a.m. and 5 p.m. (CT) Monday through Friday, with the exception of federal holidays. For matters requiring more immediate assistance, please contact us at (712) 277-6500 Monday through Friday from 8 - 5 p.m. or fill out the online contact form 24/7 at www.SNBonline.com/contactSNBank. Please do not use Facebook to request financial or securities transactions. You participate at your own risk on Facebook. All content may be monitored. You are responsible for any and all post(s) under your username. Use the information provided on this site at your own risk. To ensure the authenticity of the comments and protect the opinions of members, we cannot take responsibility for the content or opinions posted on the Security National Bank wall by users. For an explanation of how we manage customer information, please read our Privacy Statement at www.SNBonline.com/privacy-policy. Member FDIC
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