Keiter Mediation LLC

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Keiter Mediation LLC Keiter Mediation LLC provides professional mediation training nationwide and mediation services in Oklahoma. All services are offered online.

We work with self-representing parties and help people resolve conflict collaboratively. Keiter Mediation LLC provides professional mediation services and court-approved family and civil mediation training. We specialize in divorce, custody, paternity, post-divorce, couples, and other family disputes. Our divorce mediation services offer a more peaceful and affordable way to divorce from start to finish without needing an attorney. Contact Keiter Mediation today to set up a mediation consultation.

10/23/2026

Last week, we considered how every conversation begins before anyone speaks. We bring our assumptions, expectations, experiences, hopes, fears, and sometimes simply the fact that we're tired.

But we can also be intentional about what we bring.

One thing we can bring into an important or difficult conversation is a genuine willingness to participate and engage.

What might that look like?

We may enter a conversation prepared to explain our position, defend our decisions, or make sure our concerns are heard. Those concerns may be important, and sharing them can be part of meaningful participation.

But engaging in a conversation asks something more of us.

It asks us to make room for what others bring, to ask questions when we don't understand, and to consider information or perspectives we may not have anticipated.

It means being willing to contribute what we know while remaining open to discovering something we don't know yet.

And sometimes engagement requires courage. We may be uncertain about how our words will be received, uncomfortable with disagreement, or unsure whether our participation will make a difference.

A willingness to engage doesn't guarantee agreement or a successful outcome. But it can help create the conditions for a conversation in which people have opportunities to learn from one another and discover possibilities they might not have considered alone.

Perhaps the question isn't simply whether we're willing to show up for a difficult conversation.

It's whether we're willing to become part of it.

When I enter an important conversation, am I prepared only to present what I think, or am I also willing to discover something I don't yet know?

Every conversation begins before anyone speaks. We bring our energy, assumptions, expectations, previous experiences, fe...
10/15/2026

Every conversation begins before anyone speaks. We bring our energy, assumptions, expectations, previous experiences, fears, hopes, stories about the other person, and sometimes just the fact that we're tired.

What we bring into the room impacts the conversation we have with others in the room. What does this look like? We may enter a difficult conversation carrying frustration from something that happened earlier. We may have already made assumptions about another person's intentions or decided how we expect the conversation to go. Sometimes we may be preparing our response before the conversation even begins.

But we can bring other things into the room, too. We can bring a desire to participate and engage. We can bring a commitment to looking for common ground. We can bring curiosity about possibilities and solutions we havent considered. And we can bring a willingness to look toward the future and consider what moving forward might look like.

What we bring doesnt guarantee how the conversation will go. Other people are bringing things into the room, too. But perhaps we can become more aware of what we contribute to the space were creating together.

Maybe preparing for an important conversation involves more than thinking about what we want to say or what we hope to accomplish. Perhaps it also means becoming intentional about what we choose to bring with us.

The next time youre preparing for an important or difficult conversation, you might pause and ask: Before asking what I want from this conversation, what might I ask about what Im bringing to it?

10/12/2026

Have you ever been certain you understood why someone did something, only to discover later that there was more to the story? I’ve seen this happen many times when mediating special education disputes. I’ve also witnessed this when facilitating difficult IEP meetings.

The school team may be convinced they understand what is happening, while the parents may be equally certain they understand the situation. During conversation, when the parties are really listening with curiosity, a better story is constructed. And once the team moves beyond the “stuck story” they can notice and find common ground that helps them move forward in their discussions.

How big a role did curiosity have in the above scenario?

Perhaps curiosity created enough space for each person to consider that what they knew might not be everything there was to know.

We all construct stories to help us understand our experiences and the actions of others. Sometimes those stories may be accurate. But sometimes we become so certain about the story were telling ourselves that we stop looking for information that might add to, or even challenge what we believe. Curiosity doesnt require us to abandon what we know. It allows us to remain open to what we may not know yet.

What might happen if, instead of asking, “How can I get them to understand my story?” we became curious enough to ask, “What might I not understand about theirs?”

Perhaps moving forward doesn't always require deciding whose story is right. Sometimes it begins when we make enough room for a better story to emerge.

The next time you find yourself certain that you understand another persons actions or intentions, you might pause and ask: What if theres more to the story?

What might I discover if I become curious enough to listen for it?

10/03/2026

Fall mediation training is coming up soon! the Civil, Commercial and Employment course takes place Friday-Sunday, October 23-25 and the Family and Divorce course takes place Friday and Saturday, November 13-14 and 20-21. Both courses are offered live virtually with Zoom. For more information and to register, visit - https://okcmediator.com/mediation-training/

Do you ever get tired of listening? Are there situations where you find it difficult to listen to another person? Do any...
10/01/2026

Do you ever get tired of listening? Are there situations where you find it difficult to listen to another person? Do any of these reasons sound familiar?

• I am uncomfortable with silence and tend to jump in and talk.
• I am uncomfortable with the topic being discussed.
• I have strong feelings about the topic and want to share my views.
• I am not really interested in the topic, so it’s hard to pay attention.
• I don’t like or respect this person.
• I don’t feel like I have the energy to listen.

It takes energy to really listen. So, what can we do when listening becomes difficult?

Maybe we can begin by noticing what is happening within us.

What is making it difficult for me to listen right now? Am I tired? Am I preparing my response while the other person is still talking? Has something they said made me uncomfortable or defensive? Am I so certain about what I think that I’ve stopped being curious about what they might have to say?

Noticing doesn’t necessarily make listening easier. But it may create a little space between what we’re experiencing and how we respond.

We can also remind ourselves that listening doesn’t require agreement. We can hold our own beliefs and perspectives while remaining curious about theirs. What might I learn if I stay with this conversation a little longer?

And sometimes we may need to recognize our limitations. There may be times when we simply don’t have the energy or capacity to listen well. When possible, it may be better to acknowledge that and return to an important conversation when we can be more present.

Maybe the goal isn’t to become someone who never struggles to listen. Perhaps it’s to become more aware of what happens within us when listening becomes difficult, and to choose what we do next.

What is making it hard for me to listen right now, and what might help me remain open to this person and what they’re sharing?

What makes listening difficult for you, and what helps you stay present when it is?

09/24/2026

Each of us shares the need to feel heard and understood when conversing with others. But what does that mean? That's a subjective matter to be decided by each person. Even so, are there things that can make a difference in whether we experience someone as genuinely listening to us? Let's reflect on a few examples.

What about the body language of someone listening to us? There probably isn't one “right” posture for listening. We all sit, move, and express ourselves differently. What may matter more is the stance we bring to the conversation: our attitude toward the person speaking and our genuine willingness to hear and understand what they are sharing. Do we experience them as being present with us in the conversation?

And what story might we tell ourselves when someone is multitasking during a one-to-one conversation or meeting? What if the person is texting or typing on their laptop while we're speaking? They may be listening to us, but could their actions cause us to wonder whether we really have their attention?

When we listen to others, we're listening for more than their words. We may also be listening for the feelings and meaning underneath those words. At the same time, the person speaking is experiencing us as a listener. Our facial expressions, attention, responses, and other nonverbal communication may all communicate something about our interest in them and what they're sharing.

That raises an important question: When others experience us listening to them, do we communicate a genuine interest in them and what they're sharing?

The next time you're engaged in a conversation, especially a difficult one, you might ask yourself:

What is my listening communicating about my willingness and desire to hear and understand this person?

Asking that one question may help us create a better space for listening—one that can build a bridge of understanding, encourage greater collaboration, and strengthen relationships.

What makes you feel heard and understood when interacting with others?

Address

3030 Northwest Expressway, Ste 200
Oklahoma City, OK
73112

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

(405) 569-3105

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