05/29/2026
One of my favorite moments today was when a customer stopped by and brought cookies specifically for our Service Department as a thank you for helping her through her claim process!!
Moments like that mean a lot because they remind us that what we do every day truly makes a difference.
I want to recognize the foundation of our agency…. Kam, Georgia, and Tori. Kam and Georgia are the voices and faces our customers often interact with when they need help. Whether it’s a claim, billing question, policy change, or simply guidance during a stressful situation, they consistently show patience, compassion, and a commitment to taking care of people.
And while customers may not always see her, Tori works tirelessly behind the scenes to support our team and help ensure everything runs smoothly!
I couldn’t be more grateful for Kam, Georgia, and Tori. They are a huge part of what makes our agency special, and our customers are better because of them.
Show them some love in the comments if you’ve had a positive interaction with them!!