08/20/2018
I read somewhere that it takes 25 minutes on average to refocus on what you are doing after an interruption! Four interruptions a day equates to nearly two lost hours. In a "normal" workweek, that's ten lost hours. In a year, 520 hours are lost. That's 21.6 days!
Maura Thomas' article, 4 Ways Leaders Can Protect Their Time and Empower Their Teams, illustrates the importance of continually cultivating leadership skills so that you as a leader can do what leaders do best; envision, reflect, create, and most importantly, empower your team.
I especially appreciate her insight about boundaries for decision-making. When I led the Impact Urgent Care team, the staff knew that no decision in which the patients' physical and emotional health was considered foremost would be incorrect. Posted above every workstation in the clinics, the motto "Caring For You is Our Only Care" is displayed for staff and patients to see. Living by our strategic plan (motto, core values, and mission/vision statements) not only reduced the amount of time that our management team and I had to intervene to solve issues but also empowered our team and increased their job satisfaction thereby increasing our employee retention and customer satisfaction metrics.
Let Ratner Consulting help you regain lost time by working with your to empower your team to make excellent decisions based on your strategic plan!you as a leader can do what leaders do best; envision, reflect and most importantly, empower.
I especially appreciate her insight about boundaries for decision-making. When I led the Impact Urgent Care team, the staff was told that no decision in which the patients’ physical and emotional health was considered foremost would be incorrect. Above every workstation, the motto "Caring For You is Our Only Care" was posted for staff and patients. Living by our strategic plan (motto, core values, and mission and vision statements) not only reduced the amount of time that our management team and I had to intervene to solve issues but also empowered our team and increased their job satisfaction thereby increasing our employee retention and customer satisfaction metrics.
Let Ratner Consulting help you regain lost time by working with you to empower your team to make excellent decisions based on your strategic plan!