01/26/2026
Nusbaum Insurance is proud to announce the promotion of Madison Malm to Senior Account Manager, Commercial Lines. This advancement reflects Madison's strong technical expertise, commitment to client relationships, and consistent embodiment of the agency’s core values.
In this expanded role, Madison will manage a diverse portfolio of commercial clients, provide strategic risk‑management guidance, and support the agency’s mission of delivering proactive, relationship‑driven service. She will also mentor team members and help strengthen internal processes that uphold the agency’s long‑standing reputation for integrity and excellence.
Since joining Nusbaum Insurance in 2019, Madison has become a trusted advisor to clients, navigating complex commercial risks. Her ability to translate technical coverage into clear, actionable guidance reflects the agency’s belief that expertise should always be paired with clarity and compassion.
Congratulations!