08/20/2026
We're excited to announce that PRA Group UK has once again been named a finalist for the Credit Services Association (CSA) Collector Accreditation Initiative (CAI) Award, marking three consecutive years of recognition.
The award honors organizations whose customer service associates demonstrate outstanding knowledge of industry regulations and compliance standards.
This achievement is a testament to our colleagues, whose commitment to learning, professionalism and customer-focused service has helped PRA Group maintain one of the highest CAI assessment pass rates among large CSA member organizations.