10/29/2025
We know that having a loss can be overwhelming, and the process may be unfamiliar to you. In order to help you to be prepared in the event that you do experience a loss, we have put together this list of Do's and Don't's for when a loss occurs:
• Speak to your insurance agent to discuss potential risks and issues so they can guide you through the claim process. Report a potential loss immediately, even if you decide not to pursue a claim -- don't wait, Your carrier needs to inspect any potential damage right away. They also needs to be aware of any potential liability issue as soon as possible. If you wait to report a claim, it could jeopardize coverage for any loss, and the damage could get worse.
• Be prepared with an available date and time to meet at the property. A field adjuster will have to inspect the damages right away.
• Take clear & detailed photos of everything that is damaged or potentially damaged.
• Preserve any damaged property so that Great Bay can inspect such.
• If you need to quickly mitigate(try to lessen or reduce severity of the damage such as clean up or make emergency repairs), please ensure that any contractors or service providers preserve anything that is damaged -- before & after photos are very important if mitigation requires any repairs.
• Do not discard any damaged personal property.
• Contact your assigned claims representative or field adjuster with any questions and to go over next steps.
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