Priority Plus Federal Credit Union

09/30/2026

Priority Plus Federal Credit Union is proud to congratulate Abigail McBride, our 2026 Scholarship Winner!

Abigail will be attending the University of Delaware, and we are honored to support her as she begins this exciting next chapter in her educational journey.

Abigail, your hard work, dedication, and bright future are truly inspiring. We wish you continued success as you pursue your goals at the University of Delaware!

09/22/2026

Important Member Update: System Services Restored

Dear Members,

We are pleased to provide an update on our system restoration.

At this time, all ACH credits and debits have been posted, and online and mobile banking have been fully restored. Debit card transactions are still trickling in and may continue to appear as our systems complete the remaining processing.

Please take a moment to review your account activity. If you believe any transactions are missing, incorrect, or have not yet posted, please contact our Member Services team so we can assist you.

We truly appreciate your patience, understanding, and continued support as our team worked through this major system issue. We understand how important access to your account is, and we take the security and accuracy of your financial information very seriously.

Our team will continue to monitor the system and make every effort to ensure we meet the service standards you expect from Priority Plus Federal Credit Union.

Thank you for your patience and for being a valued member.

Priority Plus Federal Credit Union

09/19/2026

Dear Members,

We are pleased to let you know that our core processing system is now back up and running.

Our team is working throughout the weekend to prepare and process outstanding transactions.

As we work through the transactions, we will also be:

Reviewing and correcting any duplicate transactions
Effective-dating loan payments and other transactions as appropriate
Completing the necessary balancing and verification to ensure your account information is accurate

Important Information About Loan Payments

If you have an automatic loan payment scheduled, please allow sufficient time for the payment to run overnight. Please do not assume that a payment has failed simply because you do not immediately see it reflected in your account.

Online & Mobile Banking

Once all necessary debits have been posted and verified, we will enable online and mobile banking.

Once access is restored, please log in and carefully review your account activity from September 15, 2026, through the current date.

Debit card balances will continue to change as transactions are processed and posted.

If you notice anything that appears incorrect or have questions regarding your account, please contact the Credit Union so we can assist you.

We will send another update as soon as online and mobile banking access has been restored.

We sincerely appreciate your patience and understanding as we work through the remaining processing and fully restore all services.

Thank you for being a valued member of Priority Plus Federal Credit Union.

Sincerely,

Priority Plus Federal Credit Union

09/18/2026

📢 MEMBER SERVICE UPDATE

Our systems are still down, but our core processor and our team will be working throughout this evening and all weekend to restore access as quickly as possible.

💳 Accessing Your Funds:
• ATM withdrawals are available up to $200 within a 24-hour period.
• You may also use your debit card for purchases at participating merchants.

🔄 Restoration Process:
We will first restore our core system, followed by online banking and mobile banking.

Once processing resumes, credits will be posted first, followed by debits.

Our entire team is committed to working through the weekend to get services restored. We will continue providing updates through email and Facebook as information becomes available.

We will be checking emails throughout the weekend so feel free to contact us at [email protected]

Thank you for your patience and understanding.

Priority Plus Federal Credit Union

09/17/2026

Important Member Notice: Temporary Service Disruption

Dear Members,

We want to make you aware of a temporary service disruption affecting some of the Credit Union’s services.

Our core technology provider is currently experiencing a service disruption related to a cooling failure at the third-party data center that hosts its systems. This is a service availability issue and is not a security incident. At this time, there has been no data breach or unauthorized access to member information identified.

As a result, some services, including online and mobile banking, debit card transactions, and other services that rely on the affected systems, may be unavailable or limited until service is fully restored.
The provider’s technical teams, along with their technology partners, are working around the clock to restore services as quickly and safely as possible.

We understand how important access to your accounts and financial services is, and we sincerely apologize for the inconvenience this disruption may cause.

If you have an immediate or urgent need, please contact our branch directly at (302) 633-6480, and our team will do our best to assist you with any available options.

We will continue to monitor the situation closely and provide updates as more information becomes available. We will provide another service update around 10:00 a.m. today.

Thank you for your patience, understanding, and continued trust in Priority Plus Federal Credit Union.

Sincerely,

Cinnamon Elliott
Chief Executive Officer
Priority Plus Federal Credit Union
6 Lynam Street
Wilmington, DE 19804
(302) 633-6480

09/15/2026

We want to make you aware that we are currently experiencing a temporary system outage that is affecting access to some of our services.

Our core processing provider is aware of the issue and is actively working to resolve it.

During this outage, you may experience difficulty accessing certain account services, including online and mobile banking, account balances, transaction history, and other account-related services.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while this issue is being addressed. We will provide an update as soon as we receive additional information and/or services are restored.

Thank you for your continued membership and for trusting Priority Plus Federal Credit Union to serve your financial needs.

06/16/2026

06/05/2026

🎓 2026 SCHOLARSHIP APPLICATIONS ARE NOW OPEN! 🎓

Priority Plus Federal Credit Union is excited to offer our 2026 Scholarship Program!

Essay Topic:
"How Has Social Media Influenced the Spending Habits of Teenagers and College Students?"

Applications and Scholarship Rules are available at Priority Plus Federal Credit Union.

Applicants must be members of PPFCU.

Not a member or know someone who may be interested and qualifies for membership? New accounts must be opened by July 15, 2026 to be eligible to apply.

Completed applications and essays are due by Friday, July 31, 2026.

Don't miss this opportunity to earn scholarship funds while sharing your thoughts on a topic that impacts today's generation!

Contact us or stop by the branch for complete details and application materials.

05/22/2026

Help us congratulate our Loan Officer, Andrea, on celebrating 2 years of service with Priority Plus Federal Credit Union!

We are grateful for her dedication, hard work, and commitment to serving our members each day. Thank you, Andrea, for being such a valued part of our team!

Congratulations on this milestone, and we look forward to many more years ahead!

05/21/2026

Holiday Closing Notice

Our branch will be closed on Monday, May 25, 2026, in observance of the Memorial Day holiday. 🇺🇸

For the most up-to-date account information, please access our online banking at www.priorityplusfcu.org or use our mobile banking app.

Thank you for being a valued member, and we wish you a safe and happy Memorial Day weekend!