The Insurance Center - Lancaster McAden Willis Smith

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The Insurance Center - Lancaster McAden Willis Smith The Insurance Center’s business dates back to 1926 when CD Lancaster hung a shingle to sell insurance from the Elks Building in New Bern.

Independent Insurance Agency providing: Home, Auto, Boat, and Life insurance, Health Insurance, Disability Insurance, Work Comp, and Small & Large Commercial Insurance. *Coverage cannot be bound via social media. Fifty-three years later, in 1983, his son Claude and Rufus McAden merged with Rexford Willis’ agency to form Lancaster McAden Willis & Smith, The Insurance Center. Later, the acquisition of the Kelso-Wheeler agency meant that it grew from a regional company with a small office on Clarendon Blvd. to where it is today: a 32-employee company with branches in New Bern and Atlantic Beach. Always known regionally as a personal insurance and construction specialist, The Insurance Center has expanded into the entire Southeast region with our Hospitality division.
“Lancaster McAden Willis Smith Company is an independent authorized producer agency, licensed to sell and promote products from Blue Cross and Blue Shield of North Carolina (BCBSNC). The content contained in this site is maintained by Lancaster, McAden, Willis, Smith Company. BCBSNC is an independent licensee of the Blue Cross® and Blue Shield® Association.” ® Registered mark of the Blue Cross and Blue Shield Association

*Coverage cannot be bound via social media. To make changes to your policy, you must talk to an agent.*

Medicare Open Enrollment is October 15 through December 7.If you're reviewing your Medicare coverage for the year ahead,...
10/15/2026

Medicare Open Enrollment is October 15 through December 7.

If you're reviewing your Medicare coverage for the year ahead, you don't have to sort through the options alone.

The Insurance Center can help you understand your Medicare choices, review your current coverage and answer your questions so you can make an informed decision based on your individual needs.

Have Medicare questions? Talk with The Insurance Center team.
https://ticnc.com/insurance/life-health-insurance/medicare/

10/14/2026

🎉 Celebrating Our October Work Anniversaries! 🎉

This month, we’re celebrating the team members who are marking another year with The Insurance Center!

Your dedication, experience, and commitment to our clients and each other are an important part of who we are. We’re grateful for everything you do to help us continue a tradition of service that has lasted more than 100 years.

Please join us in congratulating our October work anniversaries and thanking them for being such a valued part of The Insurance Center team! 💙

👏 Here’s to another great year — We’ll be There.

10/12/2026

It's your personal vehicle—but you're using it for work.

Which insurance responds?

The answer can depend on who owns the vehicle, how it's being used and the policies involved. If employees regularly drive for your business, that's a conversation worth having before an accident.

Having insurance and having enough liability protection aren't always the same thing.Your home and auto policies have li...
10/09/2026

Having insurance and having enough liability protection aren't always the same thing.

Your home and auto policies have limits. An umbrella policy can provide another layer of protection when a covered liability claim exceeds those underlying limits.

The better question isn't just “Am I covered?” It's “How much do I need to protect?”

Learn more by speaking with an experienced local agent today https://ticnc.com/contact/

We’re proud to support the women who help make our local business community stronger! 💜The Insurance Center team recentl...
10/06/2026

We’re proud to support the women who help make our local business community stronger! 💜

The Insurance Center team recently attended the Crystal Coast Women in Business conference, connecting with other local professionals, sharing ideas, and celebrating the women who are making an impact across the Crystal Coast.

We’re grateful for opportunities like these to support, connect, and grow alongside the communities we serve.

Here’s to strong women, strong businesses, and a strong Crystal Coast! ✨

Save this for when you need it. Hopefully you won't need this post anytime soon, but it's good to be prepared! When a lo...
09/28/2026

Save this for when you need it.
Hopefully you won't need this post anytime soon, but it's good to be prepared!
When a loss happens, focus on safety, prevent additional damage when possible, document what happened and report the claim promptly. And remember—you don't have to figure out the process by yourself.

Call us before an accident: (252) 637-4173

The offer isn't just the salary.For employees comparing opportunities, health, dental, vision and other benefits can bec...
09/26/2026

The offer isn't just the salary.
For employees comparing opportunities, health, dental, vision and other benefits can become part of the decision.
Your benefits strategy isn't only an insurance conversation. It's a recruiting and retention conversation too.
TIC offers group health, dental, vision and retirement-plan solutions as part of its employee benefits offering.

Give yourself an advantage: https://ticnc.com/insurance/commercial/employee-benefits/

We are currently experiencing phone issues to our main number and switchboard.  Our staff can still be reached via direc...
09/25/2026

We are currently experiencing phone issues to our main number and switchboard. Our staff can still be reached via direct dial or email should you need assistance.

Staff contacts can be found here:
https://ticnc.com/about-us/our-team/ See less

09/24/2026

👋 Get to know William Gilbert!

William has been a Hospitality Account Manager with The Insurance Center for three years. He enjoys the fun work environment here at TIC and when not at work he enjoys spending time with his family.

🚤 A fun fact about William: he grew up on an island that you can only reach by boat! Can you guess where it is? Hint: 13-miles long, Wild Ponies, Blackbeard

Watch the video to learn more about William!

09/23/2026

A piece of equipment doesn't have to be destroyed to create a serious business problem. Mechanical and electrical failures can mean repairs, downtime and lost income.
It's worth knowing how your policy responds when something suddenly stops working.

Address

1320 Commerce Drive
New Bern, NC
28562

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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