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PatientFocus

We deliver patient financial management and revenue growth for healthcare providers nationwide.

PatientFocus is an outsourced patient-pay billing solution for oncology and healthcare providers across the US. Our unique combination of people, process and platform extends the business offices of our clients with a full-service patient outreach program including statements, an inbound and outbound call center, and online portal. We have a long track record of increasing patient revenue for our clients while protecting the patient experience.

09/01/2026

Labor Day is a reminder of the people behind every healthcare operation, including the teams working hard to answer billing questions, reconcile accounts, and keep patient-pay activity moving.

Give your team a stronger patient-pay process without adding more administrative strain.

PatientFocus helps reduce the manual lift after insurance by supporting patient balance resolution through coordinated omnichannel outreach, secure payment access, predictive analytics, and live bilingual agent support.

Contact us: https://bit.ly/4eqTJtN

08/25/2026

With the right patient A/R optimization strategy, healthcare organizations can keep account activity moving, reduce manual follow-up, and give patients clearer ways to resolve balances after insurance.

Learn how providers can scale revenue operations without expanding administrative burden: https://bit.ly/4oJDY4H

08/19/2026

Patient AR improves with clear next steps, convenient payment access, timely follow-up, and real support whenever questions arise.

PatientFocus helps providers move beyond manual outreach with a full-service patient-pay solution built to support account resolution after insurance.

We reduce internal workload while improving patient-pay performance, from branded statements and digital payment tools to predictive analytics and live agent support.

Transform your approach to patient pay: https://bit.ly/4vd5j0R

08/17/2026

At PatientFocus, we bring tailored industry insight into the patient pay journey to every client we serve. We’re excited to welcome oncology practice expert Griffin Hughes to the PatientFocus team.

Griffin brings over a decade of deep experience in health care revenue cycle management, with an emphasis on oncology and specialty infusion practices nationwide.

Welcome to our team, Griffin!

08/11/2026

A better patient experience improves satisfaction while strengthening patient-pay performance.

When patients understand what they owe, have convenient ways to pay, and can reach support when questions come up, providers can reduce friction across the account resolution process.

Read our latest blog to learn which patient experience metrics can help strengthen your bottom line: https://bit.ly/4g3OO3e

08/05/2026

FQHCs operate in one of healthcare’s most complex patient-pay environments.

Affordability concerns, uninsured patients, sliding fee scales, language barriers, and limited administrative capacity can all affect how patient balances move toward resolution after insurance.

Download our latest white paper to learn how PatientFocus helps FQHCs improve account resolution while protecting the patient financial experience.

Learn more: https://bit.ly/4xITAcy

08/03/2026

National Health Center Week recognizes the essential role community health centers play in expanding access to care from coast to coast.

PatientFocus helps health centers resolve patient balances after insurance with coordinated outreach, secure payment access, predictive analytics, and live bilingual support, protecting the patient financial experience while reducing administrative strain.

Learn more: https://bit.ly/4w1FIbH

07/27/2026

Most medical billing providers have portals, tools, and texts to simplify patient pay, but very few can actually resolve patient AR.

PatientFocus helps providers recover revenue that existing tools leave behind.

We turn outstanding and overlooked patient balances into recovered revenue with proven after-insurance adjudication expertise while making patient payments easy with online and live support.

Discover more: https://bit.ly/4w5f163

07/22/2026

Federally Qualified Health Centers (FQHCs) need patient-pay strategies that support financial performance without adding more work to already-busy teams.

Discover how PatientFocus helped Ohio’s largest FQHC address the complexities of insurance, sliding scales, and self-pay for a more reliable AR optimization infrastructure that reduced manual outreach efforts by 80%!

Read the case study here: https://bit.ly/4gLs7B8

07/09/2026

Chronic Disease Awareness Day brings attention to the long-term conditions that affect patients, families, and care teams every day.

For patients managing ongoing care, confusing billing experiences can add unnecessary stress.
Clear communication, accessible payment options, and live agent support can help patients better understand their balances after insurance and practices close out balances with confidence.

Learn more: https://bit.ly/4oM3G8G

Address

628 Melrose Avenue
Nashville, TN
37211

Opening Hours

Monday	8am - 7pm
Tuesday	8am - 7pm
Wednesday	8am - 7pm
Thursday	8am - 7pm
Friday	8am - 7pm

Website

http://patientfocus.com/

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