05/17/2022
We are looking for a professional Front Desk Representative to undertake all receptionist and clerical duties at the office.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with customer concerns and give accurate information. A customer-oriented approach is essential.
Keep front desk tidy and presentable with all necessary material etc.
Responsibilities:
Greet and welcome customers
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Keep updated records and files
Making customer payments
Calling customers to remind them of upcoming payments
Requirements:
Preferred experience but not necessary, willing to train the right candidate
Familiarity with office machines (e.g. fax, printer, etc.)
Proficient in English and Spanish (Must be Bilingual; oral and written)
Excellent knowledge of basic computer skills (e.g. Gmail, MS Word, etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma
Hourly wage is based on the level of experience.