10/16/2026
Open enrollment isn't just a time for employees to make benefits decisions. It's also an opportunity for benefits teams to listen and reflect.
The questions employees ask, the resources they use, the places they get stuck, and the decisions they make can all provide valuable insight into the benefits experience. They may reveal opportunities to improve communication, education, navigation, or your broader benefits strategy for the year ahead.
What is open enrollment teaching you about your employees' benefits experience?