03/14/2025
Hey everyone! Ahead of the impending winds/storms that we may experience tonight and this weekend, I just wanted to share a few things:
-COUNTRY Customer Service line is available 24 hours. 1-866-268-6879 (866-COUNTRY)
-Claims can be filed online, over the phone, or via Agentās office(s).
-Please reach out to me directly if you need anything! (217) 792-3778
-Secure your outdoor personal property items, flip over tables or chairs, etc!
š³ šØš Regarding tree or limb damage:
-Get a written estimate, and multiple bids is recommended when possible.
-Donāt provide any payment before the work is completed and inspected.
-The policy covers the reasonable and customary cost to remove that part of the tree that is on a covered structure. However, unless the charges are agreed to in advance by COUNTRY, they may be your responsibility.
-Downed trees or limbs in a yard, that are not on a covered structure, are generally not covered by insurance policies.
Hold onto your hats! šØš§¢