East Texas Professional Credit Union - formerly NETCU

09/30/2022

07/26/2022

Our hours are changing! Effective August 1, 2022, former NETCU branches will extend our hours as follows:

Drive Thru 8:00 am – 5:30 pm Monday – Thursday
8:00 am – 6:00 pm Friday
Mt. Pleasant South 9:00 am – 6:00 pm Monday – Friday (Drive Thru only)

Lobby 9:00 am – 5:00 pm Monday – Thursday
9:00 am – 6:00 pm Friday

07/11/2022

KINDNESS CREW 💕 The East Texas Professional Credit Union Kindness Crew was honored to host a financial Reality Fair at Northeast Texas Community College in Mount Pleasant. The Reality Fair provides a small taste of "life after college" and teaches students how to budget, save and live within their earnings.

07/06/2022

PHONE SERVICE HAS BEEN RESTORED TO OUR FORMER
NORTH EAST TEXAS CREDIT UNION BRANCHES.
WE APOLOGIZE TO OUR MEMBERS FOR ANY
INCONVENIENCE YOU EXPERIENCED DURING THE OUTAGE.

07/06/2022

Good News!
Phone lines for the following branch locations have been restored:
Daingerfield, Lone Star, Jefferson, Diana, Hughes Springs and both Mt Pleasant offices.

07/05/2022

PHONE SYSTEM UPDATE - Our former North East Texas Credit Union branches lost phone service during a pop-up storm on Friday, June 24, prior to the merger. Branches impacted include Daingerfield, Diana, Hughes Springs, Jefferson, and both Mount Pleasant locations. Upon the official merger date of July 1, 2022, ETPCU management staff began working with the telecommunications provider to resolve the issue. Despite multiple meetings over the holiday weekend, the vendor has been unsuccessful in bringing the phones back up. We apologize to our members for the inconvenience and assure you that the management team at ETPCU is working directly with the vendor to resolve the situation. We will continue to post updates until the phones are back online.

Until phone lines are restored, please contact us via email at [email protected] or through the online chat inside our mobile app. You can also login with the same familiar online banking system at https://netteller.thenetcu.com/login.

07/01/2022

UPDATE: PHONE LINES ARE STILL DOWN 📞 The phone company is still working on our phone line issue caused by the storms last week. Until then, please feel free to contact us via Messenger, our website (www.TheNETCU.com) or online chat inside our mobile app - NETCU Go!

06/30/2022

UPDATE: PHONE LINES ARE STILL DOWN 📞 The phone company is still working on our phone line issue caused by the storms last week. They are doing testing of each segment today to hopefully resolve the issue soon. Until then, as usual, please feel free to contact us via Messenger, our website (www.TheNETCU.com) or online chat inside our mobile app - NETCU Go!