04/30/2026
I lost a client today.
Not because I didnāt communicate.
Not because I didnāt run the numbers.
Not because I didnāt care enough.
I lost them to a lower interest rate.
And I get it⦠on the surface, a lower rate feels like a win. Itās the first thing everyone looks at. Itās the number that gets advertised, circled, and celebrated.
But hereās the part that doesnāt always get the same attentionā¦
That lower rate came with over $10,000 in additional fees. $10,000!!
I walked through it every way I could think of -
side-by-side comparisons, payment scenarios, long-term cost breakdowns.
We talked through options that would give them a similar payment without the extra cost.
But none of it mattered as much as that one number.
The rate.
And to make it even harder⦠the lower rate was tied to an adjustable mortgage.
Now Iām not anti-ARM. They can be a really smart tool when used intentionally. I've had one myself!
But paying a significant premium for something thatās temporary by design?
Thatās where it gets tough for me.
These are the moments that stay with me.
Because this isnāt just a transaction, itās someoneās financial life, their future flexibility, and peace.
And I care about that deeply.
Iāll always show my clients the options.
Iāll always explain the āwhyā behind my recommendations.
And yes⦠sometimes Iāll leave out options that donāt make financial sense because my job isnāt just to offer choices, itās to offer guidance.
But Iām also learning something important:
Not everyone is looking for guidance ~
sometimes people just want the option that looks the best on paper.
And thatās okay⦠even if itās hard to watch.
Iām going to keep showing up, educating, and helping the people who want the level of support that I'm committed to offering.
Because the right clients donāt just want the lowest rateā¦
They want to make the best decision. š