06/07/2024
According to the Cost of Dying 2024 report, 94.5% of people reported suffering from at least one negative physical or mental symptom after a loss of a loved one, and 84% said these symptoms had a harmful effect on their daily life. Grief and loss can continue to affect families for 10 months, well after they have returned to work.1
To assist with this need, Aflac Group Life, Absence, and Disability Solutions have partnered with Empathy, an innovative technology company that specializes in providing compassionate and comprehensive on-demand support for bereaved families to assist with the challenges they face after losing a loved one. Effective July 1, Empathy's loss support services will be available to Aflac Group Life, Absence, and Disability Solutions covered insureds and their beneficiaries under life insurance, to better manage grief and administrative burdens associated with the loss of a loved one. These services align with Aflac's commitment to provide care and value to our customers.
"Grief and loss are one of the most challenging times for families, and Aflac is committed to provide comprehensive support when our insureds and their families experience the loss of a loved one," said Aflac Senior Vice President, Group Life, Absence and Disability Solutions, Scott A. Beeman. "Our partnership with Empathy allows us to provide these needed support services to the beneficiaries and also extend the same services to our insureds."
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