08/31/2026
📣 WE’RE HIRING | CREDIT RECOVERY ASSISTANT
Heritage USA Federal Credit Union is looking for a Credit Recovery Assistant to join our team!
We’re searching for someone who is organized, dependable, detail-oriented, and comfortable navigating conversations that aren’t always easy.
In this role, you’ll support our collections and credit recovery efforts by communicating with members regarding delinquent accounts, maintaining accurate documentation, assisting with credit reporting and disputes, and helping identify solutions that move our members - and the credit union - forward.
You may be a great fit if you have:
• Collections, lending, banking, credit union, or financial-services experience
• Strong communication and follow-through
• Excellent attention to detail and documentation
• The ability to handle sensitive conversations professionally and respectfully
• Experience with credit reporting or consumer disputes
• e-OSCAR experience — strongly preferred!
At Heritage, credit recovery is about more than collecting a past-due balance. It’s about accountability, communication, and working toward a solution while continuing to treat every member with dignity and respect.
💙 Ready to grow your career with Heritage?
View our current openings and apply online:
https://heritageusa.isolvedhire.com/jobs/
Come grow with us.
Heritage USA Federal Credit Union is an Equal Opportunity Employer.
See current career opportunities that are available at Heritage USA Federal Credit Union