05/28/2026
"The solution to the efficiency paradox may lie in moving away from the “submit and wait” model toward real-time adjudication at the point of care. Emerging models, such as the collaboration between Optum Rx and Cleveland Clinic, have shown promising results, including an 88% reduction in appeals and a 68% reduction in denials caused by missing information."
A report from the Peterson Health Technology Institute says efficiency in AI tools is still lacking.