08/28/2026
Scam Alert: Callers and texters pretending to be Amazon are after your bank information
We've heard from several of you this week, and we want to make sure everyone's paying attention.
Scammers are calling and texting, claiming there's a problem with an Amazon order or account — then using that as an opening to ask for your banking information. It's a new twist on an old trick, and it's making the rounds again alongside calls from people pretending to be Paragon employees.
Here's what's true no matter who's calling: we will never call and ask you to confirm your account number, login information, security codes, or any other personal details over the phone. Neither will Amazon, for what it's worth.
If you get one of these calls or texts:
Don't share anything — no account numbers, no passwords, no codes.
Hang up.
Call us directly at (866) 504-5556, or reach out to your account officer, and we'll help you sort out what's real.
You know us. If a call doesn't feel like something we'd actually say, trust that instinct and check with us first. We'd rather hear from you ten times than have you lose something to someone pretending to be us — or Amazon.