Pioneer City Insurance

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Pioneer City Insurance "Life Happens..." - We insure it! COVID-19 HAS PUT US IN AN APPOINTMENT ONLY POSITION AT THE OFFICE. https://www.pioneercityinsurance.com/

Auto, home, flood, business, life, RV's, motorcycles, offroad toys, golf carts, campers, manufactured homes, vacant/under construction, weddings/special events, Fire Companies, teams. 20 years experience w/ local pride. OUR OFFICE PHONE IS SET TO FORWARD TO US WHEN WE'RE NOT IN THE OFFICE SO WE WON'T MISS BEING ABLE TO ASSIST YOU QUICKLY. ON-LINE AND PHONE BUSINESS WILL BE OFFERED ANY DAY OF THE WEEK. 7 DAYS A WEEK WE WILL ASSIST AS AVAILABLE. TO BE COMPLETELY ACCESSIBLE TO CURRENT AND NEW CUSTOMERS, WE HAVE A NEW WEBPAGE TO ACCESS OUR AGENCY IN ANOTHER CONVENIENT MANNER IN ADDITION TO PHONE, TEXT, EMAIL AND OUR FACEBOOK PAGE. WE are a proud Woman-Owned, Independent Insurance Agency since 2012, affiliated with IAA and SISS. w
We're a certified and authorized agent for many well known national companies ie...Travelers, Grange, MSA, Metlife, National General, Hagerty, Heacock, SafeCo, Dairyland, Foremost/Bristol West, Progressive, Access, Allied, Metlife, Ohio Casualty, AIG, Hartford Flood, and many more. Open Monday through Friday by appointment or by phone/email/cell any time. Evening and Saturday's by availability and responds to Facebook and web page inquiries monitored during off hours and weekends for quotes, claims, policy changes and phone payments. Payment drop box located at office available for after hours but please note, dropped payments will not be processed until next office business day. We accept phone, email or text Payments with your credit or debit card or checking account information, anytime.

10/07/2026
08/08/2026

๐Ÿšฒ๐ŸŒญ๐Ÿšฒ๐Ÿ‘ฎ๐Ÿšฒ๐Ÿฆ Join the Lackawanna County Highway Safety Program and Northeast Region PennDOT for a ๐—™๐—ฅ๐—˜๐—˜ ๐—•๐—œ๐—ž๐—˜ ๐—›๐—˜๐—Ÿ๐— ๐—˜๐—ง ๐—š๐—œ๐—ฉ๐—˜๐—”๐—ช๐—”๐—ฌ! There will be fun for the whole family on Sunday, Aug. 16, from 11 a.m. to 1 p.m. at Nay Aug Park, 500 Arthur Ave., Scranton. Enjoy a free helmet fitting, a helmet decorating station, hamburgers and hotdogs, ice cream truck, safety supplies, giveaways and more!

08/06/2026
ATTENTION TRAVELERS CUSTOMERS!Recent System Upgrade Update We recently upgraded our payment and billing system. We know ...
06/23/2026

ATTENTION TRAVELERS CUSTOMERS!

Recent System Upgrade Update

We recently upgraded our payment and billing system. We know this may have caused unexpected disruptions for you, and we sincerely apologize for any inconvenience.

Hereโ€™s what you need to know:

โ€ข You do not need to take any action. Your policy remains in good standing, and you do not need to contact us unless you have an urgent coverage need.

โ€ข Your coverage is active. Coverage remains in effect for impacted customers as a result of the migration to the new billing system.

โ€ข What youโ€™re experiencing is temporary. If youโ€™re seeing an incorrect status change, an unexpected balance, missing payment history or other account discrepancies in MyTravelersยฎ, these are display issues only and not a reflection of your actual policy or payment status.

โ€ข There is no adverse financial impact to you. If your payment was processed on a different date than expected, this was a result of the upgrade and no late fees or additional service charges will be applied. This will not affect your credit or your relationship with Travelers.

โ€ข We expect your account view to be fully corrected shortly. Weโ€™re working diligently to complete this upgrade and will send you an update once this has been resolved.

You can still use MyTravelersยฎ for self-service:

โ€ข Access your policy documents and auto ID cards

โ€ข Make changes to your policy and add or remove a vehicle or driver

โ€ข Download proof of insurance

Again, no action is required on your part, but we are here if you have questions. If you would like to speak to someone directly, contact your agent.
Thank you for your patience and trust in Travelers. We are committed to making things right.

Be aware of scams!https://www.facebook.com/share/18rvmGnzF4/
05/07/2026

Be aware of scams!

https://www.facebook.com/share/18rvmGnzF4/

A Lackawanna County official is encouraging homeowners to register for a program which will alert them to any activity involving their real estate before the end of the day.

Contact us for your free quotes! Ph: 570-282-2801 email: pioneercityinsurance41@verizon.netor message here.If it gets li...
05/07/2026

Contact us for your free quotes!
Ph: 570-282-2801
email: [email protected]
or message here.

If it gets licensed/registered, we can help you insure it.

Over 20 years experience!

Here's just a few of our carriers available to you as we are an independent agency.

Not captive with one carrier.

Address

620 Poplar Street
Mayfield, PA
18433

Telephone

+15702822801

Website

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