06/04/2026
How to Spot a Bank Scam on the Phone
If you get a phone call claiming to be from your bank, it’s important to know the red flags that can help you tell a scam from a real one.
1. Watch for fake urgency or threats
Scammers often create a sense of urgency to pressure you into acting quickly. They may say there’s “suspicious activity” or “urgent security issues” that require immediate action Chase. Legitimate banks usually give you time to respond and will not demand immediate action.
2. Be wary of requests for sensitive info
Banks will never call and ask for your full Social Security number, online banking password, debit card PIN, or one-time passcode from two-step verification US News+1. If someone asks for these, hang up and call your bank directly using a trusted number (e.g., on your card or account statement).
3. Spoofed caller ID
Scammers may use phone spoofing to make it look like the call is from your bank Chase. If the number doesn’t match your bank’s official line, it’s likely a scam.
4. Unusual or impossible requests
Scammers may ask you to transfer money, reset passwords, or provide account details without clear context and may get irritated quickly if you do not comply! Hang up and call your financial institution.
5. No prior notice
Real banks often send a text or email alert before calling about suspicious activity. If you get a call with no prior message, it’s suspicious.
6. Fake websites or links
If the scammer says you need to “verify” your account, they may send a link to a fake bank site. Hover over (or tap-and-hold) the link to see the full URL before clicking
If something doesn't feel right, hang up and contact your financial institution.
