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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 4pm

MemberClose

MemberClose is designed to deliver credit unions the most efficient end-to-end processing solution.

We're excited to announce that CCUA and Pivot Lending Group have deepened our partnership to provide exceptional service and offerings to Credit Unions. The goal of MemberClose is to save credit unions time and money during the processing of Home Equity and First Mortgage loans. MemberClose is designed to deliver credit unions the most efficient end-to-end processing solution, allowing you to stay

focused on your membership. Since launching in 2004 we have done just that, and today we serve over 200 credit unions in 21 states. 2021 was an exciting year for MemberClose with the addition of many new credit unions and record transaction volume. Even with all these successes, we continue our relentless pursuit to deliver exceptional service and outstanding pricing and product quality. To accomplish this, we have built the next generation of MemberClose along with our partner, Pivot Lending Group. Our collaboration means you will experience a first-class user experience in the new MemberClose platform because it was developed with you in mind. By building this proprietary platform we have direct control over technology, vendor management, and products. All with the goal of providing you with a top-notch user experience. In the new MemberClose platform you can count on us to deliver:
- User Friendly Interface
- Improved Technology and Platform Capabilities
- Increased Efficiency
- Single Point of Contact

MemberClose is a joint venture between Cooperative Credit Union Association and Pivot Lending Group.

08/19/2026

🏠 : The ROAD to Housing Act Is Now Law

Join Bryce Jackson of MemberClose and Auvese Pasha of Link Title™ to explore what the ROAD to Housing Act means for credit union lending, including changes to small-dollar mortgages, manufactured housing, appraisal modernization, and regulatory relief.

📅 Register today: https://ccua.growthzoneapp.com/ap/Events/Register/wZFlg8lfeCxCw

07/31/2026

Happy I Love My Credit Union Day!

Today, we celebrate the credit unions that put people first and strengthen the communities they serve. MemberClose is proud to support the credit union movement with lending solutions that help institutions better serve their members.

07/29/2026

: MemberClose has welcomed Jennifer Buco, as its new Director of Sales, expanding its commitment to helping credit unions strengthen lending operations through personalized guidance and strategic partnerships.

Jennifer brings a consultative, relationship-first approach, connecting credit unions with the resources, technology, and solutions that support operational efficiency and long-term growth.

🔗 Read more: https://memberclose.com/memberclose-welcomes-jennifer-buco-as-director-of-sales/

02/04/2026

Join the team at MemberClose— we are hiring a Sales Director to lead revenue ex*****on, build a predictable pipeline, and drive adoption of the MemberClose lending platform—plus integrated mortgage fulfillment services through Gooi Mortgage.

Ideal for with 5–7+ years of B2B experience in fintech/lending tech/mortgage services and a track record selling to credit unions or financial institutions.

Learn more: https://www.ccua.org/sales-director-0

Interested candidates: email [email protected]

07/25/2025

Today, we're celebrating I Love My Credit Union Day—a reminder of the powerful impact credit unions have on the communities they serve. At MemberClose, we're proud to support credit unions with simple, streamlined residential lending solutions that help members achieve their dreams of homeownership. Here's to the people-first philosophy that makes credit unions—and the partners who serve them.

06/09/2025

Team MemberClose hit the road to connect with the Vermont Credit Unions at their 78th Annual Conference! Great conversations, familiar faces, and a chance to share what’s new with our streamlined, easy-to-use platform.

04/25/2025

Excited to sponsor the Cooperative Credit Union Association's Fintech Connect conference and Quick Connect networking! Catch our Director of Sales, Bryce Jackson, this June in Dover, NH. Discover the new AI features built into our platform. Let's meet! 👉www.ccua.org/fintechconnect

04/22/2025

As the financial services landscape continues to evolve, MemberClose, in collaboration with Link Title & Closings, is planning to revolutionize the title industry by leveraging technology-driven solutions to promote savings for partner credit unions.

Join leaders from MemberClose, Bryce Jackson and Bryant Ottaviano, for an exclusive webinar featuring two of the mortgage industry’s leading innovators, Chris Mallon and Auvese Pasha, as they share insights on groundbreaking advancements shaping the future of mortgage lending.

Webinar Details:
Partners: Xtend, Link Title & Closing
Date: April 24, 2025
Time: 2:30 PM - 3:30 PM

🏘️ Register now for the live ! www.memberclose.com/events

04/14/2025

TOMORROW: Don’t miss the Cooperative Credit Union Association's next Small Credit Union Webinar featuring CEO Bryant Ottaviano and Director of Sales Bryce Jackson. Get the latest mortgage market insights, including 2025 regulatory changes, hybrid valuations, Versa-Title, and how FHA, VA, and USDA programs can unlock new opportunities.

Register now: www.ccua.org/smallcuseries

Address

845 Donald Lynch Boulevard
Marlborough, MA
01752

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 4pm

Website

http://www.memberclose.com/

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