09/17/2026
We do not have much new information to share at this time. Our system remains down, and we have not yet been provided with an exact time for when it will be fully restored. We are hopeful it's very soon.
Riverside Community Federal Credit Union, which uses the same core processor as Fortress, is experiencing the same system outage. Presidents Lisa Blades and Tim Morman have met to discuss ways that Fortress and Riverside can work together to assist our members during this situation.
Our shared goal is to help our members access their funds and provide assistance wherever possible. Please be aware that, at this time, we are unable to view member account balances.
We also want to reassure our members that there has been no data breach.
We understand how frustrating and inconvenient this situation is, and we sincerely appreciate your patience and understanding as we work through this process. We will continue to provide updates as more information becomes available.
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