05/06/2026
We're GROWING!!!!
Are you—or someone you know—looking for a career in a fast-paced, fun, and rewarding environment? We’d love to hear from you!
Join our team and be part of a dynamic workplace where your contributions make an impact.
To apply, please send your resume and cover letter to: [email protected]
The Douce Agency has been a trusted independent insurance agency based in Marion, Ohio, proudly serving individuals, families, and businesses across Ohio, Indiana, Michigan and Pennsylvania. We offer a wide range of personalized insurance solutions, including home, auto, life, retirement, commercial, investments, farm, and crop coverage.
Our experienced team is committed to delivering outstanding service and tailored protection to meet the unique needs of every client.
Position Overview: We are hiring an account managers to join our team. If you are a motivated professional looking to join a solid team, the Douce Agency is a perfect place to grow your career.
Work Arrangement: This is a full-time position working in our office located in Marion, OH.
Professional Responsibilities:
• Serve as a primary point of contact for customers, providing professional service by phone and in person.
• Assist clients with policy information, requested changes, and payment processing.
• Obtain and maintain an active Ohio insurance license, with licensing support provided by the agency.
• Investigate policy changes and clearly explain coverage updates to customers.
• Answer and route incoming calls to the appropriate team members.
• Coordinate and confirm appointments and meetings.
• Maintain organized files and records.
Qualifications and Requirements:
• 1–3 years of experience in an office, administrative, or customer service role preferred.
• High school diploma required; associate’s degree preferred.
• Willingness to obtain and maintain an Ohio insurance license.
• Strong organizational skills with the ability to prioritize tasks and work independently.
• Excellent written and verbal communication skills, with strong attention to detail.
• Commitment to delivering outstanding customer service and building positive relationships.
• Proficiency with computers and general office equipment.
• Flexible, team-oriented mindset with a strong work ethic.
In addition to a competitive salary, we offer:
• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• PTO
• 401 (k)
