Douce Agency, LLC - Nationwide Insurance

05/06/2026

We're GROWING!!!!
Are you—or someone you know—looking for a career in a fast-paced, fun, and rewarding environment? We’d love to hear from you!
Join our team and be part of a dynamic workplace where your contributions make an impact.
To apply, please send your resume and cover letter to: [email protected]
The Douce Agency has been a trusted independent insurance agency based in Marion, Ohio, proudly serving individuals, families, and businesses across Ohio, Indiana, Michigan and Pennsylvania. We offer a wide range of personalized insurance solutions, including home, auto, life, retirement, commercial, investments, farm, and crop coverage.
Our experienced team is committed to delivering outstanding service and tailored protection to meet the unique needs of every client.
Position Overview: We are hiring an account managers to join our team. If you are a motivated professional looking to join a solid team, the Douce Agency is a perfect place to grow your career.
Work Arrangement: This is a full-time position working in our office located in Marion, OH.
Professional Responsibilities:
• Serve as a primary point of contact for customers, providing professional service by phone and in person.
• Assist clients with policy information, requested changes, and payment processing.
• Obtain and maintain an active Ohio insurance license, with licensing support provided by the agency.
• Investigate policy changes and clearly explain coverage updates to customers.
• Answer and route incoming calls to the appropriate team members.
• Coordinate and confirm appointments and meetings.
• Maintain organized files and records.
Qualifications and Requirements:
• 1–3 years of experience in an office, administrative, or customer service role preferred.
• High school diploma required; associate’s degree preferred.
• Willingness to obtain and maintain an Ohio insurance license.
• Strong organizational skills with the ability to prioritize tasks and work independently.
• Excellent written and verbal communication skills, with strong attention to detail.
• Commitment to delivering outstanding customer service and building positive relationships.
• Proficiency with computers and general office equipment.
• Flexible, team-oriented mindset with a strong work ethic.
In addition to a competitive salary, we offer:
• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• PTO
• 401 (k)

04/29/2026

Are you—or someone you know—looking for a career in a fast-paced, fun, and rewarding environment? We’d love to hear from you!

Join our team and be part of a dynamic workplace where your contributions make an impact.

To apply, please send your resume and cover letter to: [email protected]

The Douce Agency has been a trusted independent insurance agency based in Marion, Ohio, proudly serving individuals, families, and businesses across Ohio, Indiana, Michigan and Pennsylvania. We offer a wide range of personalized insurance solutions, including home, auto, life, retirement, commercial, investments, farm, and crop coverage.
Our experienced team is committed to delivering outstanding service and tailored protection to meet the unique needs of every client.
Position Overview: We are hiring an account manager to join our team. If you are a motivated professional looking to join a solid team, the Douce Agency is a perfect place to grow your career.
Work Arrangement: This is a full-time position working in our office located in Marion, OH.
Professional Responsibilities:
• Serve as a primary point of contact for customers, providing professional service by phone and in person.
• Assist clients with policy information, requested changes, and payment processing.
• Obtain and maintain an active Ohio insurance license, with licensing support provided by the agency.
• Investigate policy changes and clearly explain coverage updates to customers.
• Answer and route incoming calls to the appropriate team members.
• Coordinate and confirm appointments and meetings.
• Maintain organized files and records.
Qualifications and Requirements:
• 1–3 years of experience in an office, administrative, or customer service role preferred.
• High school diploma required; associate’s degree preferred.
• Willingness to obtain and maintain an Ohio insurance license.
• Strong organizational skills with the ability to prioritize tasks and work independently.
• Excellent written and verbal communication skills, with strong attention to detail.
• Commitment to delivering outstanding customer service and building positive relationships.
• Proficiency with computers and general office equipment.
• Flexible, team-oriented mindset with a strong work ethic.

In addition to a competitive salary, we offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• PTO
• 401 (k)

04/16/2026

Thanks to the OU baseball team for stopping in today!! Come see us again! Ohio University Ohio Bobcats

04/05/2026

03/13/2026

In the event a claim needs opened, as a result of the wind storm while our office is closed over the weekend, below are the claims department telephone numbers for our main carriers.

Nationwide (800) 421-3535
Donegal (800) 877-9006
Goodville (877) 445-5780
Grange (800) 445-3030
Ohio Mutual (888) 895-7725
Progressive (800) 776-4737
Travelers (800) 252-4633
Wayne (800) 222-3873
Western Reserve (800) 776-4737

03/07/2026

Reminder!

03/03/2026

At the Douce Agency, being an active part of the communities we serve means everything to us. 💙

Recently, Caleb Douce had the honor of representing Nationwide at the Golden Owl Finalist event at Buckeye Valley High School.

Buckeye Valley agricultural educator and FFA Advisor, Alex Zimmer, has been selected as one of just ten finalists for the Golden Owl Award®!

The Golden Owl Award recognizes outstanding agricultural educators across Ohio for their tremendous contributions to shaping the next generation of agricultural leaders.

Caleb was proud to present Alex with his finalist award. The winner of this year’s Golden Owl Award will be announced at the Ohio FFA State Convention in May.

We’re rooting for you, Alex — best wishes and good luck from all of us at the Douce Agency!

01/28/2026

Be safe out there!!

01/25/2026

Stay safe everyone!!

01/22/2026

The January freeze is here, and for much of the country, the coldest days of winter are upon us. With a major winter storm threatening millions across the Plains, Northeast and into the South this weekend, now is the time to ensure that you are prepared and protected.

While weather models are showing differing scenarios for the severity and trajectory of Winter Storm Fern, one thing is clear: With extreme temperatures, ice and heavy snowfall comes the risk of costly damage and disruption – to yourself, your employees and your customers.

Here, we share the most common risks to watch out for when severe winter weather hits, and the steps you can take now to stay safe!
1. Ice-related Power Outages – Ice buildup adds weight to power lines and trees, causing them to sag, break or fall. This can disrupt the electrical grid through snapped lines and toppled poles.

2. Frozen & Burst Pipes – When water lines freeze, they expand and rupture, leading to significant water intrusion and interior damage. Frozen pipe water leakage volume can be substantial, with a single burst pipe potentially releasing hundreds of gallons of water per day or even per minute, leading to significant property damage.

3. Roof Stress & Ice Damming – Ice buildup at the roof edge forces water under roofing materials, resulting in leaks, insulation saturation, and long-term structural concerns. Additionally, heavy ice and snow can overload roofing systems, creating a risk of structural failure (especially for flat and older roofs!).

4. HVAC Strain or Failure – Systems run continuously in extreme cold, increasing the risk of mechanical breakdown and leaving buildings vulnerable to freezing conditions inside.

5. Sprinkler System Freeze-Ups – Frozen fire suppression lines not only damage equipment, but can compromise building safety, increasing the risk of severe damage to the building and contents.

6. Wind-Driven Ice Damage – Strong winter winds can push ice against signage, facades, gutters, and exterior surfaces, leading to immediate or hidden damage.

7. Wood and Pellet Stove Fires – Extreme cold can rapidly cool stove exhaust, which increases creosote buildup and reduces draft, raising the risk of chimney fires and smoke backdrafting into the home; it can also freeze or restrict air intakes and vents, causing poor combustion, shutdowns, or dangerous exhaust blockages.
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• Avoid using candles – Candles can increase your fire risk. Instead, be prepared and have battery-operated flashlights on hand.

• Keep warm air in – Use your doors as infrequently as possible, and close off rooms that you are not using. Avoid opening your refrigerator and freezer as much as possible.

• Unplug sensitive home electronics – Turn off ovens and space heaters that may have been on when the outage occurred.

• Never use ovens or ranges to heat your home! – Doing so could increase your risk of not only fire, but also carbon monoxide poisoning.

• Stay away from downed wires – Always assume that fallen power lines are live and carry electricity. Report downed wires promptly by calling your electric provider.

• Keep generators far from buildings – Avoid operating them in confined spaces, such as garages.

*Source: PPL Electric Utilities