Now Hiring

Now Hiring We are in the financial industry. We help families make the right decisions for their future and the future of their loved one's.

05/02/2020

Are you in the job market? Fisher Agencies is hiring, actually our services and products are in high demand. Full time direct hire, training provided. You're able to work and train remotely for the time being. Come join Boston Globe 2019 #1 Places to Work. If you'll like to learn more we will be conducting live webinar's several times in the next coming weeks. Let's reserve your spot today! Please apply here or send your resume to [email protected] Looking forward to hearing from you..

03/02/2020

We are looking to hire immediately. If you have experience in management or are looking for an opportunity to advance your skills or your career. We want to hear from you. Must like to work with customers over the phone and face to face. Must have own transportation. Must be able to work in a team or individually. Self sufficient with ability to follow instructions. We are currently conducting interviews. Come join us today!

02/27/2020

Fisher Agencies is looking for an ambitious and driven Customer Service/sales representative who thrives in a winning culture. The Benefit Representative will drive new business from prospective and existing customer accounts to ensure proper coverage. The candidate will organize, plan, direct and coordinate all customer service activities, including following up on union leads, conducting presentations, generating proposals and managing contracts through deal closing. Fisher’s systems are focused towards Labor Unions, Associations, Credit Unions, and Small businesses. Top level customer service required. This is a great opportunity for a high-achiever with enthusiasm, a strong sense of urgency, drive, and the ability to develop/maintain excellent customer relationships. The position involves customer service/account management skills, product knowledge, problem-solving/solution skills, superb interpersonal communication skills and direction of other specialized resources assigned to the account.

02/27/2020

We are seeking an Entry Level Manager to join our team! You will be responsible for coaching and training our Customer Service Specialist as well as, helping customers by providing product and service information and resolving any issues.

Responsibilities: Training and coaching
•Handle customer inquiries and complaints
•Provide information about the products and services
•Troubleshoot and resolve product/service issues and concerns
•Document and update customer records based on interactions
•Develop and maintain a knowledge base of the evolving products and services

Qualifications:
•Previous experience in management, customer service, sales, or other related fields
•Ability to build rapport with CSR and clients
•Ability to prioritize and multitask
•Positive and professional demeanor
•Excellent written and verbal communication skills

02/27/2020

We are seeking an Entry Level Manager to join our team! You will be responsible for coaching and training our Customer Service Specialist as well as, helping customers by providing product and service information and resolving any issues.

Responsibilities: Training and coaching
•Handle customer inquiries and complaints
•Provide information about the products and services
•Troubleshoot and resolve product/service issues and concerns
•Document and update customer records based on interactions
•Develop and maintain a knowledge base of the evolving products and services

Qualifications:
•Previous experience in management, customer service, sales, or other related fields
•Ability to build rapport with CSR and clients
•Ability to prioritize and multitask
•Positive and professional demeanor
•Excellent written and verbal communication skills

Voted by Boston Globe " Top Company To Work For 2018-2019 " Join us today!

12/26/2019

Apply

Customer Service Responsibilities:

Manage large amounts of incoming/outgoing calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements

Proven customer support experience or experience as a client service representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school degree

Address

Mansfield, MA

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