This is Coffee County Bank's official page, where we love to chat with our fans, friends, customers and employees about all things banking (and occasionally about things not so related to banking). Please note: This page is sponsored by Coffee County Bank on Facebook.com. The privacy and information-security policies of Facebook differ from those of Coffee County Bank. Please be aware of
your Facebook privacy settings when sharing information. To find out more about Facebook’s policies, check the privacy section of Facebook’s help center. Also, keep in mind that Facebook’s terms of use apply while you are on this page. Thanks!
*General Information*
FACEBOOK COMMUNITY GUIDELINES
Thanks for being part of our page! This page and our other online communities are intended to be a place for our customers and employees to connect with us and each other, and to share ideas on a wide range of topics. To help make sure that visiting our page is a positive experience for everyone, we have a few basic guidelines we ask that you follow when visiting our page:
* Please keep it clean and respectful. Treat others as you would like to be treated yourself. We reserve the right to remove comments that contain profanity or offensive, defamatory, hateful or abusive language.
* Privacy is very important to us, so if we see a post or comment that contains information that could pose a risk to someone's accounts or privacy, we will remove it. You shouldn't post details about your financial situation here.
* We welcome your feedback about the bank - good or bad - but please keep it constructive. There's no need to make multiple comments of a similiar nature. If this happens, we'll probably delete most of the comments, and you may end up being blocked from future commenting on the page.
* Please be aware that we can't address specific account issues on Facebook. If you're having a problem with your account, please feel free to reach our customer service representatives by calling 931-728-1975.
* If you’re an employee of Coffee County Bank, you’re welcome to comment on our page. In fact, we love hearing from our employees here! Just remember that if your comment mentions a Coffee County Bank product or service, you also need to identify yourself as being an employee.
* Please keep your comments on topic.
* No personal attacks or harassment.
* No spam or posting of links to other content.
* No posting comments on the page using fake accounts.
* No using our page to engage in illegal activity or to post fraudulent or misleading information.
* In addition to our guidelines listed here, we also comply with Facebook’s terms of service. By visiting our page, you agree to do the same. We reserve the right to remove any posts, comments or fans from the page. Occasionally, a user's comments on our page may be hidden from public view if another community user or Facebook has flagged it as spam.
*Issues or Complaints*
The fastest and best way to resolve any issue at the first occurrence is to contact the department associated with your complaint. If the issue is not resolved satisfactorily after contacting the department, please contact our Compliance Department at 931-728-1975 or mail your complaint to the address listed below. All complaints sent through the mail should include the name, address, and phone number of the person making the complaint and a detailed description of the issue. Coffee County Bank
Attn: Compliance Officer
P.O. Box 1109
Manchester, TN 37349
