05/28/2026
Buyer beware ! Over the last 18 years since Massachusetts has introduced managed competition to Mass Auto Insurance we have all had to navigate ever increasing rates. The too good to be true narrative that our parents taught us seems to be more true than ever. Certain online carriers love to give a provisional rate and giving customers what sounds like a great deal, only after securing signatures and down payments do they actually underwrite the policy. What takes place after that is a nightmare for so many people. A quick google search of these carriers and their bait and switch tactics will tell the whole story. They also change or sell you different coverages unknowingly. For example: Progressive has faced significant multi-million dollar class-action lawsuit settlements in the state an $8 Million Settlement was recently paid. They settled a class-action lawsuit over deceptive website practices, where consumers with health insurance were allegedly tricked into buying policies with $8,000 Personal Injury Protection (PIP) deductibles, leading to improperly denied claims.$8.08 Million Settlement. Resolved another class-action regarding allegedly improper premium and coverage calculation practices on certain policies. My point, sales people don't care about you, they care about commissions. Here at DWIA, INC. we develop relationships and for the past 30+ years we have a lot of families in house with us now, we care far more about the right coverage at the right price for you. America was built on small businesses and we honor and continue that tradition and want to thank each and every one of our customers who we also call friends. Feel free to tell a friend, coworker or neighbor about us.