01/15/2026
This is Allison. I fell on Saturday and hurt my neck. Had spinal fusion of 2 discs on Sunday morning. I am out of the hospital now but have a long recovery ahead. I’m in a C collar which means I cannot drive. I hope to begin doing some work next week, but it will be very limited. I have a lot of PT coming up. Chaz and Madeline are doing their best.
Please be patient with them. They’re overwhelmed and concerned about me as well. If you need help with your plan, please call customer service at the number on your card. It may take them 2-4 days to get back with you. They are doing their best to keep up.
If you leave a message, please only leave one. They will call you. We know it is getting near the end of the month, so calls are prioritized based on need. I apologize for this. We always want to provide the best service, but at this time we are struggling. Please be patient while I focus on recovering.
Thank you. Allison Harris.