Our mobile app enables agents to easily launch and monitor their client's ideal mortgage journey. IntroLend's smooth and effective online transactions are significantly faster than legacy loan processes. From completing their digital loan application, to obtaining rapid pre-approval, to reviewing competitive bids and securing final loan approval, homebuyers invest substantially less time with an I
ntroLend mortgage. Agents can keep working with their favorite loan officers, as well as accessing our vast network of over 150 wholesale and retail lenders to source bids with rapid turnaround times. IntroLend grows agent income in three vital ways:
* First, by enabling agent-owners of their Chapter to legally share in profits generated by mortgage service origination fees and other housing transaction services. Becoming an agent-owner requires investment in the Chapter, which provides a RESPA-compliant way to create a vital new revenue stream in agent business. However, agents who have not invested in their Chapter can still use IntroLend to streamline their business and close more sales.
* Second, through our game-changing mobile app, which simplifies the management of agent business by bringing homebuyers, lenders, and the agent's in-house Finance Manager together in one sleek, digital location.
* Third, IntroLend lifts agent income through our best-in-class online mortgage experience, augmented by live support and free credit tools that help agents grow both repeat and referral business. IntroLend provides world-class support to agents by app, call center, and email. Whatever the topic – from using the agent app, to onboarding their favorite loan officers, to accessing articles on key mortgage topics and other marketing tools – IntroLend can provide answers quickly and easily. IntroLend provides homebuyers with two tiers of professional support:
* First is the Chapter's dedicated Finance Manager, a licensed loan professional who provides senior-level support directly to homebuyers. From helping with their loan application and generating rapid pre-approval, to uploading supporting documentation, to identifying the best loan programs for each homebuyer and overseeing a competitive lender bid process, the Finance Manager stands ready to assist.
* Second is our Concierge Support Team, based at IntroLend's U.S. These agents are highly trained to answer homebuyer questions at any time by phone or email and can easily escalate any question or concern directly to the Finance Manager. There is no cost for homebuyers to use the IntroLend platform or the services of their Finance Manager. On the contrary, IntroLend helps ensure homebuyers get the best loan rate and terms for their individual needs and situation. Each client gets a free, interactive credit report, along with actionable tips to improve their score and enhance their ability to qualify for a mortgage.