U.S. Home Mortgage

07/04/2023

"Happy Independence Day! 🇺🇸✨ Celebrating freedom, unity, and the spirit of America on this Fourth of July. Wishing you a day filled with joy, family, friends, and all the things that make this nation great. Let's come together to honor the past, cherish the present, and envision a brighter future for all. Happy Fourth of July!

10/31/2019

Happy Halloween from US Home Mortgage! Grab all the candy your bags can hold, bundle up, and be safe!

Don't get spooked, rates are still low! Give us a call today to see how we can help you through the home buying or refinancing process!
(402) 483-0000

NMLS: 8779/1549

06/28/2019

Reports to: Loan officer

The processor ensures that the loan packages are accurate and complete with the required information filed correctly. Communicates with borrowers, Realtors, escrow, title, attorneys, lenders, appraisers and the team, keeping them updated on the status of the loan, clarifying the loan process and requesting information needed for the file. Needs to be assertive and capable of independently handling issues surrounding title and underwriting needs. Ensures that all loan transactions meet underwriting and post-closing conditions. Must recognize opportunities to ‘sell’ the team to all that are associated with the loan process.

Personal Characteristics

· Strong work ethic

· Attention to detail

· Works effectively with assertive temperaments

· Flexible and accepts change

· High level of concentration

· Builds rapport and confidence quickly

· Communicates with candor

· Honest and trustworthy

· Operates with minimal supervision and latitude for independent action

· Disciplined personal planning and time management skills

· Respectful of others

· Good listener

· Analytical

· Patient

· Reliable and Hard Working

· Conscientious

· Good memory

Professional Characteristics

· Excellent organizational skills

· Database management skills

· High accuracy and quality-minded

· Builds trust with clients, co-workers and referral partners

· Software competence including MS Word, Excel, PowerPoint, Internet, Outlook and loan origination software.

· Adheres to directives, procedures and standards

· Precise thinking and implementation

· Proficient with numbers

· Problem-solver

· Excellent phone skills

· Systems-oriented

· Tactful and diplomatic

· Customer service skills that ‘WOW’

Experience

· 3 years customer service

· 1 year marketing preferred

· 1 year loan processing experience preferred

· High school diploma or equivalent

· Associates degree preferred

Duties

· Ability to process and fund 15-40 transactions per month.

· Execute an extremely organized and methodical loan process, as defined by loan originator.

· Collect and review necessary documentation for all files, including borrower documentation and third-party documentation.

· Calculate borrower income for all documentation types.

· Structure loan packages for underwriting.

· Submit loan packages to lenders for loan approval.

· Collect outstanding conditions to meet with underwriting findings.

· Communicate with all parties involved in the transaction to keep them informed of file status on a weekly basis.

· Coordinate the ordering and signing of loan documents.

· Ensure that all underwriting closing conditions are satisfied.

· Coordinate and confirm loan closing with appropriate third party (escrow, title, etc.).

· Collect and submit items necessary to assure loans are funded in a timely manner.

· Recognize and deliver on opportunities to ‘sell’ the mortgage professional and the company.

· Must represent the team will with ALL contacts. (Title Cos., Ins. Agents, Cold Callers…)

· Greets visitors with professionalism and hospitality.

· Answers telephones and directs the caller to the appropriate person or voicemail.

· Takes and retrieves messages for various staff accurately.

· Provides callers with appropriate information such as company address, fax number, mortgagee clause and driving directions.

· Ships files promptly and accurately.

· Data entry and other project work including but not limited to photocopying, scanning, faxing, filing and collating as needed.

· Remain current on mortgage regulatory guidelines and lender program guidelines.

· Assist in improving upon operational systems to enhance performance, efficiency, and capacity.

· Assist in the cross training of individuals who may be added to team.

Standards

Scheduled hours:8:15 a.m. – 5:15 p.m., Monday – Friday.

Physical characteristics of the position:Position is considered sedentary and no unusual physical requirements are necessary to perform daily tasks. Position duties may require incumbents to lift, carry heavy objects (for example, boxes of paper and files) on a non-routine daily basis.

06/28/2019

The receptionist’s role is the gatekeeper of the company. This position serves our clients and visitors by greeting, welcoming and directing them appropriately, whether via telephone or onsite. The receptionist notifies applicable staff of visitor arrival. This position is responsible for daily tasks that keep the office running, organized and clean.

Personal Characteristics

· Excellent oral and written communication skills

· Well-organized

· A positive attitude

· Works effectively with assertive temperaments

· Sense of humor

· Operates with minimum supervision and is able to take direction well.

· Honest and trustworthy

· Resilient

· Respectful of others

· Flexible and accepts change

· Strong work ethic

· Effective listener

· Self-motivated

· Upbeat personality

Professional Characteristics

· Must be cheerful with customers at all times

· Computer, Microsoft Office Skills and Office Equipment Skills

· Professional demeanor and image

· Customer Focused

· Process-oriented

Experience

· 3 years customer service

· 1 year marketing preferred

· 1 year office administration preferred

· High school diploma or equivalent

· Associates degree preferred

Duties

· Greets visitors with professionalism and hospitality.

· Answers telephones and directs the caller to the appropriate person or voicemail (per caller’s request) if the staff member is not available.

· Takes and retrieves messages for various staff.

· Provides callers with appropriate information such as company address, fax number, mortgagee clause and driving directions.

· Ships files on day of closing.

· Responsible for ordering, receiving and stocking supplies.

· Must keep the reception area, copy area, supply room and break room clean, organized and presentable.

· Data entry and other project work including but not limited to photocopying, faxing, filing and collating as needed.

Standards

Scheduled hours: 8:15 a.m. – 5:15 p.m., Monday – Friday.

Reception area is clean, professional and organized: All day

Answering phones: When at the reception desk, phone should be answered by the second (2nd) ring. Ask what you can do for the caller first, then transfer caller to intended party or voicemail with prior consent.

Taking messages: Always include name, number where caller can be reached, document brief message and time of call.

Physical characteristics of the position: Position is considered sedentary and no unusual physical requirements are necessary to perform daily tasks. Position duties may require incumbents to lift, carry heavy objects (for example, boxes of paper and files) on a non-routine daily basis.

06/28/2019

Summer is a great time to do renovations! Call us today to see about taking cash out on the equity in your home or taking out a construction loan! 402-483-0000

06/21/2019

Now through August, apply for a home loan (purchase or refinance) and mention this ad, and we will pay for your appraisal at closing! That's an estimated $550 off your closing costs!

We are licensed throughout Nebraska, so we can get you your dream home whether it's in Lincoln, Omaha, or small-town Nebraska!

Call in to apply or schedule an appointment today!
402-483-0000

NMLS: 8779/1549

06/20/2019

Rates are at 3-year lows!! Now is a fantastic time to refinance. Give us a call today to get pre-qualified! 402-483-0000

04/19/2019

04/03/2019

Who's dreaming of planting a garden today? 🌿🌻☀️

04/02/2019

Did you know we can go down to a 580 credit score for FHA? 😱 We love to help people achieve their homeownership dreams! 🏠

Give us a call today to get pre-approved! 402-483-0000

03/20/2019

If cauliflower can become pizza, you can become a homeowner!

Call us today to find out how we can help! 402-483-0000