08/24/2026
There's a version of this where you stop needing us for most of it.
Placing accounts with a collection agency works. We're good at it, and for a lot of companies it's exactly right. But it's treatment, not a cure β because next quarter produces a fresh batch of the same problem, generated by the same process that produced the last one.
The alternative is building the capability inside your own company. That's the consulting side of what we do, and it looks like this:
A collections function that actually functions. Who owns the follow-up. What happens at day 15, day 30, day 45 β automatically, not when somebody remembers. What gets escalated, when, and to whom. Most companies don't have a collections process; they have a person who gets around to it. Those are very different things.
Lien filing capability in-house. Your team knowing the notice requirements, tracking deadlines by state and role, and filing without calling a vendor every time. For a contractor working multiple states, this is often the single highest-leverage thing to bring in-house β because the deadline doesn't care how busy you were.
The credit decisions upstream. A meaningful share of collections problems are underwriting problems wearing a disguise. Who you extend terms to, how much, and on what documentation. Fixing this end reduces the volume at the other end.
We'll say the obvious part: this is a real investment, and it costs more up front than placing a few accounts. It's worth it when your receivables problem is structural rather than occasional β when it's the same issue every quarter with different invoice numbers.
If that describes your last four quarters, let's talk about what it would take.
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