Dark Horse Insurance Services, LLC

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Dark Horse Insurance Services, LLC Helping independent insurance agency owners plan what’s next. Acquisition • Succession • Legacy
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We are a Service-Disabled Veteran-Owned Business (SDVOB) insurance agency offering comprehensive Property & Casualty (P&C) coverage for individuals and businesses. Our mission is to provide trusted protection, personalized service, and peace of mind to every client we serve. We proudly partner with clients across all major lines of P&C insurance, including auto, home, commercial, and specialty coverage. Honesty, integrity, and reliability are at the heart of everything we do—values rooted in our military background and carried into our business. We’re also interested in connecting with established agency owners looking to retire or transition their business. If you’re considering selling your book of business, we’d love to explore opportunities to continue serving your valued clients with the same level of care and dedication.

Carrying a legacy forward means doing the work.NY Insurance Hub represents a legacy built by Jim O’Brien through years o...
10/19/2026

Carrying a legacy forward means doing the work.

NY Insurance Hub represents a legacy built by Jim O’Brien through years of relationships, trust, and service to his community.

For Dark Horse, honoring that legacy doesn’t mean managing from a distance. It means getting in the trenches.

It’s supporting the team. Strengthening client and carrier relationships. Teaching, encouraging, and developing people. Working through challenges. Managing the day-to-day. And stepping in wherever we’re needed to keep the agency moving forward.

That’s what Powered by Dark Horse means to us.

We honor what was built by showing up for what it takes to keep building it.

This is Dark Horse in Action.
This is the Dark Horse Difference.

When you’ve spent years building a book of business, you’re not just building revenue.You’re building relationships.You ...
10/14/2026

When you’ve spent years building a book of business, you’re not just building revenue.

You’re building relationships.

You know your clients. You know their families, their businesses, their needs, and the trust they’ve placed in you over the years.

That’s why the transition matters so much.

At Dark Horse, we don’t believe our responsibility ends when the acquisition is complete. In fact, that’s when it truly begins.

We focus on creating a seamless transition, maintaining strong communication, delivering exceptional customer service, and continuing to build the relationships that made your book successful in the first place.

And the results speak for themselves:

The books of business we’ve acquired have maintained a 98% client retention rate.

Because we don’t want to simply acquire books.

We want to protect the relationships inside them.

We want your clients to feel cared for, heard, and valued long after the transition is complete.

You built a legacy. We’re here to help carry it forward.

10/12/2026

The biggest surprise after partnering with Dark Horse? How much more we were able to do.

For independent agency owners, growth can sometimes be limited by time, resources, systems, and access to additional markets. The right partnership doesn’t replace what you’ve built — it gives you the tools, support, and opportunities to expand it.

By being powered by Dark Horse, Jim O’Brien’s agency gained access to more carrier relationships, stronger systems, and a network of resources designed to help the business continue growing.

Because the goal isn’t just to preserve what you built — it’s to help it reach its full potential.

That’s the Dark Horse Difference. 🐴

InsuranceIndustry BusinessGrowth AgencyPartnership SuccessionPlanning LegacyPlanning InsuranceMergersAndAcquisitions BuildYourLegacy

Agency owners spend years earning trust one client at a time. When it is time to think about succession, one of the most...
10/07/2026

Agency owners spend years earning trust one client at a time. When it is time to think about succession, one of the most
important questions is also one of the simplest: what do you want your clients to experience next?
Familiar service. Clear communication. Continued advocacy. People who understand the relationships behind the policies.
The right succession plan should consider more than where the book goes. It should consider how the people in it are cared for.

Bigger isn’t the goal. Better is. 🧡Growth is part of the future of Dark Horse. But around the Roundtable, the conversati...
10/05/2026

Bigger isn’t the goal. Better is. 🧡

Growth is part of the future of Dark Horse. But around the Roundtable, the conversation isn’t simply about how much we can grow.

It’s about how we grow well.

Are we building stronger systems? Creating more resources? Supporting our people? Finding the right opportunities? Building something that can continue getting better as it gets bigger?

Because growth for the sake of growth has never been the mission.

We want to be intentional about what we’re building — and thoughtful about the people who become part of it along the way.

There will be acquisitions. There will be change. There will be new opportunities.

But the number at the end isn’t what makes that growth meaningful.

Building something stronger does.

That’s what we’re working toward around the Roundtable.

There’s a big difference between completing an acquisition and completing a successful transition.The transaction is the...
10/01/2026

There’s a big difference between completing an acquisition and completing a successful transition.

The transaction is the paperwork.

The transition is everything that happens after.

It’s making sure clients continue to receive the level of service they’ve come to expect.

It’s supporting the employees who helped build the agency.

It’s preserving the relationships and reputation that took years to establish.

And it’s making sure the owner has a clear, intentional path into their next chapter.

At Dark Horse, we don’t believe the finish line is the day ownership changes hands.

That’s where the next chapter begins.

09/30/2026

Selling an insurance agency isn’t just a transaction — it’s a transition.

For agency owners, years of hard work, relationships, and trust are built into every book of business. The right succession partner understands that the goal isn’t to erase what you created — it’s to protect it, preserve your vision, and help it continue to grow.

When Jim O’Brien first met with Dark Horse Insurance, the conversation wasn’t about changing what he built. It was about understanding his legacy and finding a partner who would carry it forward.

That’s the Dark Horse Difference. 🐴

When you’ve spent years building something, choosing what comes next is personal. 🧡For Jim O’Brien, finding the right pa...
09/29/2026

When you’ve spent years building something, choosing what comes next is personal. 🧡

For Jim O’Brien, finding the right path forward wasn’t simply about the acquisition itself. It was about the people on the other side of it—and whether they understood and respected the vision behind what he had built.

From the very first meeting, Jim felt that difference.

“From the very first meeting with everyone, it was about, ‘We want to follow your vision.’ And you can tell when people are sincere. I knew it was authentic… Then, as I worked with them, I said, ‘Yeah, this is absolutely the way to go.’”

That’s what Legacy Stories is about.

The people behind the agencies. The years they’ve invested. The relationships they’ve built. And the trust involved in deciding who will help carry it forward.

Protect what was built. Strengthen what comes next.

We spend our careers preparing for the unexpected.We help families protect what they’ve built. We help businesses prepar...
09/23/2026

We spend our careers preparing for the unexpected.

We help families protect what they’ve built. We help businesses prepare for the “what ifs.” We remind our clients that having a plan before they need it can make all the difference.

But somewhere along the way, many independent insurance agency owners forget to apply that same mindset to themselves.

Because succession planning can feel different.

It’s personal.

You’ve spent decades building your agency. You’ve earned the trust of your clients. You’ve invested in your team. You’ve built relationships that go far beyond a policy number.

So when the time comes to think about retirement or stepping away, the question isn’t simply:

“What is my agency worth?”

It’s:

“What happens to everything I’ve built?”

Who takes care of your clients?

What happens to your employees?

How do you transition your book of business?

And how do you make sure the next chapter reflects the legacy you worked so hard to create?

At Dark Horse, we believe there shouldn’t be a cookie-cutter answer to those questions.

Because no two agencies are the same. No two owners are the same. And no two legacies look alike.

That’s why we’re here.

To help independent agency owners think beyond the transaction and start planning for the transition—with their clients, their people, their future, and their legacy at the center of the conversation.

You’ve spent your career helping others prepare for the unexpected.

Don’t leave your own future to chance.

Start planning for what’s next.

09/21/2026

When an agency partners with Dark Horse, our mission isn’t to erase its identity—it’s to preserve everything that made it successful.

We know that independent agency owners spend years, even decades, building trust within their communities. Those relationships, that reputation, and the commitment to exceptional customer service are the foundation of every successful agency.

That’s why one of our highest priorities is honoring the legacy each agency has built. We work to maintain the integrity of the business, continue the personalized service clients have come to expect, and build on that foundation with additional resources and support.

Growth should never come at the expense of the values that earned your clients’ trust in the first place.

That’s the Dark Horse Difference. 🐴

Address

21 British American Boulevard/2nd Floor
Latham, NY
12110

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+15189480252

Website

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