01/21/2026
Customer Service Representative (CSR) – $50K/year
• Support clients with policy questions, changes, and service needs
• Handle calls, emails, and requests with professionalism and care
• Process endorsements, ID cards, billing questions, and claims support
• Maintain accurate client records and documentation
• Deliver excellent customer service as part of a collaborative team
Account Manager – $60K/year
• Manage and service an assigned book of insurance clients
• Handle renewals, policy reviews, and remarketing
• Build strong client relationships through proactive communication
• Work with carriers and producers to deliver the best coverage solutions
• Identify coverage gaps and cross-sell opportunities