In 2011 several lawyers and credit experts convened in New York City to evaluate the credit repair industry, an area in dire need of innovation at the time. After a number of intense discussions the group unanimously concluded that clients seeking to improve their credit would be better served by a financial firm. Platinum Financial Advisors went on to define itself by fusing strict regulatory com
pliance with innovative credit improvement solutions. Initially working out of a small home office, Platinum quickly grew to occupy several floors of a Long Island office building, and is now operating from a state-of-the-art 20,000 square foot campus. Rather than rely on high-pressure sales tactics, Platinum chose a strategy rooted in the belief that consumers should be given full disclosure about the process and encouraged to make informed decisions on their own. As demand for credit information surged, so did demand for its service. The firm soon added new attorneys and expanded its legal staff in order to meet the growing popularity of its program. More than a decade later Platinum Financial Advisors is still reshaping the industry it help found through innovative credit report repair solutions and exemplary client service. Platinum Financial Advisors attributes its success to cultural ethics and guidelines which every team member is asked to observe. First, remain innovative. Employees are encouraged and empowered to test new methods and ideas, even if these ultimately fail. Second, the workplace is an arena for personal growth. Paralegals, as well as attorneys, are asked to attend seminars focusing on self-improvement. Individuals are expected to carry the values and experiences from these seminars back into the workplace. Finally, provide outstanding client service. While Platinum Financial Advisors quality and scope of client service remains unrivaled in the industry, the firm continues to develop new ways for improving its services based directly on client and visitor feedback.
