Edmonds Agency - Farmers Insurance

Edmonds Agency - Farmers Insurance Serving the Lake Saint Louis, MO area since 2017, I can help you understand your coverage options so you can protect what matters most to you.

Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Stop by in person, reach out online or call to get a free quote today.

I spend a lot of time talking about protecting what matters.Homes. Businesses. Vehicles. Futures.But sometimes you need ...
08/27/2026

I spend a lot of time talking about protecting what matters.
Homes. Businesses. Vehicles. Futures.

But sometimes you need to put the phone down, close the laptop, and actually enjoy the life you’re working so hard to build.

These are my people, well two of them!
My reason for working hard.
My reminder to slow down.
And some of my favorite moments are the ordinary ones spent right here with them.

Business is important to me.
Serving my clients is important to me.
But being present for the people I love will always matter, too. ❤️

Here’s your reminder to enjoy the life you’ve worked so hard to create.

08/26/2026

Looking for a quote?

I DO need to know how many people live in your home.

I DO NOT need to know how much you spent on candy crush… actually yes, tell me😉😂

You don’t need an insurance agent just to sell you a policy.You need someone who understands what that policy actually d...
08/25/2026

You don’t need an insurance agent just to sell you a policy.

You need someone who understands what that policy actually does.
Someone who knows which questions to ask.
Someone who can recognize potential gaps in coverage.
Someone who will explain your options instead of expecting you to understand pages of insurance language on your own.
And someone who continues learning because the insurance industry, the market, and the lives of our clients are constantly changing.

Price matters.
But so does knowing what you’re paying for.
So does understanding what is and isn’t covered.
And so does having someone you trust to help you make informed decisions before something happens.

My job isn’t simply to sell insurance.
My job is to help you understand how to protect what you’ve worked so hard to build.
Also - I'm playing softball again, anyone else play?

You shouldn’t have to chase your insurance agent.You shouldn’t have to wonder whether someone remembered to call you bac...
08/20/2026

You shouldn’t have to chase your insurance agent.
You shouldn’t have to wonder whether someone remembered to call you back.
And you definitely shouldn’t feel forgotten the moment your policy is written.
That’s why intentional follow-up matters so much to me.
We have processes inside our agency designed to help us stay connected, follow conversations, revisit opportunities to better protect our clients, and make sure important things don’t simply fall through the cracks.

Because good customer service shouldn’t depend on someone remembering to write your name on a sticky note.
It should be intentional.
It should be consistent.
And it should continue long after you become a customer.
The systems we build behind the scenes may never be something our clients see.

But the way those systems help us take better care of people?
That should be something they feel.

Winning a new customer is exciting.Keeping one for years?That tells me something entirely different.Customer retention i...
08/18/2026

Winning a new customer is exciting.
Keeping one for years?
That tells me something entirely different.

Customer retention is one of the numbers I care about most in our agency because it tells me whether we’re doing what we promised to do.

Are we answering the phone?
Are we communicating?
Are we helping clients understand their coverage?
Are we reviewing policies as their lives change?
Are we still taking care of them long after they signed the paperwork?

I’m incredibly proud of the customer retention our agency has built because those relationships didn’t happen overnight.

They were earned one phone call, one conversation, one policy review, and one problem solved at a time.
Our goal has never been to sell you a policy and disappear.
We want to be the agency you trust today - and still choose years from now.
That’s what retention means to me.

Grateful to have this girl by my side over the years as this agency has grown and changed - she's always been happy to b...
08/13/2026

Grateful to have this girl by my side over the years as this agency has grown and changed - she's always been happy to be a sounding board to help me with ideas & I'm so glad she's a part of the team again.

The longer you’re in business, the easier it is to get distracted.

New systems. New technology. New strategies. New ways to grow.

And while there’s nothing wrong with evolving, sometimes the best thing you can do is go back to the basics.

For me, that has always been customer service.

Answer the phone.

Return the call.

Do what you said you were going to do.

Take the extra few minutes to explain something.

Pay attention when someone tells you what is happening in their life.

Follow up.

Care.

Because behind every policy is a person.

A family.

A business owner.

Someone trusting us to be there when they need us.

Our agency will continue to grow, change, and improve - but I never want to become so focused on what’s next that we forget what built this agency in the first place.

Take care of people.

Do it well.

And give them a reason to stay.

08/12/2026

Hi 👋 It’s your friendly neighborhood insurance ladies located at Edmonds Agency!

We help families make important decisions, understand their options, and choose coverage that actually fits their life and goals.

At Edmonds Agency, we believe every client deserves to feel valued, respected, and taken care of.

Ready for a comprehensive insurance experience? Call us today @ 314-327-6377

There are a lot of numbers we track in business.Policies written. Goals reached. Years in business. Awards earned.But th...
08/11/2026

There are a lot of numbers we track in business.

Policies written. Goals reached. Years in business. Awards earned.

But the thing that will always matter most to me?

How people feel about the way they were treated.

Every review someone leaves, every referral someone sends our way, and every client who chooses to stay with our agency year after year means something to me.

Because insurance is incredibly personal.

You’re trusting us to help protect your family, your home, your business, and the life you’ve worked hard to build.

That’s a responsibility I don’t take lightly.

Thank you to every person who has trusted our agency, recommended us to someone they care about, or taken the time to share their experience.

We appreciate you more than you know. ❤️

Address

1311 Hrc Plaza Drive
Lake Saint Louis, MO
63367

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+13143276377

Website

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