Superior Financial Services, Inc.

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Superior Financial Services, Inc. Superior Financial Services is here for you when you need a loan.

We have seven branches in Northeast Tennessee and can assist you whether you need to repair your roof, invest in a car, or take that much-needed vacation.

At the end of a challenging year, we want to help make your holiday magical with a holiday loan that makes the season br...
11/26/2025

At the end of a challenging year, we want to help make your holiday magical with a holiday loan that makes the season bright. ❤️💚❤️💚Ph: (865)219-6656
www.yoursuperiorfinance.com
*all loans subject to our standard credit requirements for approval.

11/26/2025

At the end of a challenging year, we want to help make your holiday magical with a holiday loan that makes the season bright. ❤️💚❤️💚Ph: (888)508-0181
www.yoursuperiorfinance.com

*all loans subject to our standard credit requirements for approval.

Superior Financial Services is here for you when you need a loan. We have seven branches in Northeast

11/13/2025

JOB POSITION: CUSTOMER SERVICE REPRESENTATIVE
LOCATION: BRISTOL, TN

Who We Are:
Superior Financial Services (“SFS”) is a customer-oriented consumer finance company with six locations throughout East Tennessee. SFS has been serving the community since 1994 and has a focus on profitable growth and technology adoption in an effort to continually add additional value to our customers. We have an entrepreneurial and bottoms-up approach and are preparing for our next stage of growth.
Job Description:
SFS is seeking a dynamic professional to serve as Customer Service Representative (CSR). The right candidate will exhibit the SFS principles (see below) and be comfortable in a fast paced, challenging role. The Branch Manager is responsible for the overall performance of the branch to include loan production, collections, customer service, and profitability.
Our Principles:
• Character: making the right choice when no one is looking. Having the humility to ask for help and having the accountability to execute in your role to the best of your ability.
• Knowledge: make learning a habit and use it to enhance performance (i.e., better ways of doing things) and customer service (asking how we can better serve existing or potential customers).
• Adaptability: change is inevitable, so we must embrace it to effectively serve our customers and increase profitability.
• Entrepreneurial Spirit: show initiative and accountability to solve challenges and capitalize on opportunities to create value for customers and the business.
• Compliance: being 100% compliant with laws, regulations, and policies 100% of the time enhances our ability to provide value to customers over the long-term.
• Collegial Teamwork: effective collaboration and sharing of best practices will help us hit our goals more quickly while facilitating unity, fulfillment, and a joyous spirit, which will be reflected when interacting with customers and one another.
• Respect: respect for customers drives superior service; respect for one another drives teamwork and results.

Responsibilities:
• Providing excellent customer service.
• Answering phone and processing payments.
• Completing credit applications and processing for approval.
• Closing loans
• Soliciting customers for additional funds and/or referrals (telephone or mail).
• Opening and Closing office as needed.
• Collection of past due accounts.
• Timely completion / proper placement of loan documentation after loan closing.
• Other duties as assigned by Branch Manager.
Compensation:
We offer competitive wages, medical, dental, vision insurance, 401(k) matching program and “Flexdollars” to help cover the out-of-pocket costs of benefits.
Experience & Qualifications:
• Minimum High School Diploma or General Education Degree (GED). Other education (degrees and advance training) and related experience (job times and type of experience) needed for various positions (if available) and will be considered in determining eligibility for vacancies.
• Experience with loan operating systems (GoldPoint a plus)
• Ability to work independently
• Good problem solver
• Detail oriented

Please send resume to:
[email protected]

Apply for a LOAN today and get your Christmas shopping underway!! Apply online, give us a call (865) 219- 6656 or stop b...
11/27/2024

Apply for a LOAN today and get your Christmas shopping underway!! Apply online, give us a call (865) 219- 6656 or stop by our local branch 5539 Clinton Hwy, Knoxville, TN.
www.yoursuperiorfinance.com

Apply for a LOAN today and get your Christmas shopping underway!! Apply online, give us a call or stop by a local branch...
11/27/2024

Apply for a LOAN today and get your Christmas shopping underway!! Apply online, give us a call or stop by a local branch.
www.yoursuperiorfinance.com

Let us help make this a summer to remember, take that trip you have been dreaming of!! We have money ready to lend!!!l A...
06/18/2024

Let us help make this a summer to remember, take that trip you have been dreaming of!! We have money ready to lend!!!l Apply online, in the office or give us a simple phone call (865)219-6656 to get your personal loan started!!!

*All loans subject to our standard credit requirements for approval.

Need a consolidation LOAN??? Simply apply online, come by our office or call (865) 219-6656 !!
01/08/2024

Need a consolidation LOAN???
Simply apply online, come by our office or call (865) 219-6656 !!

Need a consolidation LOAN??? Simply apply online, come by our office or call (888)508-0181!!
01/08/2024

Need a consolidation LOAN???
Simply apply online, come by our office or call (888)508-0181!!

Holiday’s are right around the corner!! Come see us for your Christmas funds! Simply call your local branch (888)508-018...
10/16/2023

Holiday’s are right around the corner!! Come see us for your Christmas funds! Simply call your local branch (888)508-0181 or apply online www.yoursuperiorfinance.com

10/16/2023
Apply for a LOAN today and enjoy the best holiday ever!! Apply online, give us a call (865) 219-6656 or stop by our loca...
11/25/2022

Apply for a LOAN today and enjoy the best holiday ever!!
Apply online, give us a call (865) 219-6656 or stop by our local branch 5539 Clinton Hwy, Knoxville, TN 37912. www.yoursuperiorfinance.com

Apply for a LOAN today and enjoy the best holiday ever!! Apply online, give us a call or stop by a local branch. www.you...
11/25/2022

Apply for a LOAN today and enjoy the best holiday ever!! Apply online, give us a call or stop by a local branch. www.yoursuperiorfinance.com

Happy Veterans Day!!  Honoring All Who Served!!All Superior Financial Services branch locations will be closed Friday, N...
11/09/2022

Happy Veterans Day!! Honoring All Who Served!!
All Superior Financial Services branch locations will be closed Friday, November, 11, 2022.

Enjoy the gift of giving!!! Apply for a LOAN today and enjoy the best holiday ever!! Apply online, give us a call (865) ...
11/02/2022

Enjoy the gift of giving!!! Apply for a LOAN today and enjoy the best holiday ever!!
Apply online, give us a call (865) 219-6656 or stop by our local branch 5539 Clinton Hwy, Knoxville, TN 37912. www.yoursuperiorfinance.com

Enjoy the gift of giving!!! Apply for a LOAN today and enjoy the best holiday ever!! Apply online, give us a call or sto...
11/02/2022

Enjoy the gift of giving!!! Apply for a LOAN today and enjoy the best holiday ever!! Apply online, give us a call or stop by a local branch. www.yoursuperiorfinance.com

05/06/2021

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Taking applications and processing for approvals closing loans.
- Taking payments.
- Soliciting customers for additional funds and/of referrals (telephone or mail).
- Other duties as assigned by Manager.

Assists Branch by:

- Opening and Closing office as needed.
- Assists in collection of past due accounts.
- Timely completion / proper placement of loan documentation after loan closing.
- Following policy and procedures as set out by company manual.
- Other duties as assigned.

EDUCATION and/or EXPERIENCE

Minimum High School Diploma or General Education Degree (GED). Other education (degrees and advance training) and related experience (job times and type of experience) needed for various positions (if available) and will be considered in determining eligibility for vacancies.

LANGUAGE SKILLS

Ability to read and interpret documents such as procedure manuals, instructions, and necessary loan and collection documents. Employee must be able to clearly communicate via the phone and the computer.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw conclusions of those answers.

REASONING ABILITY

Ability to apply common sense understanding, interpret, and carry out instructions furnished in written, oral, diagram, or schedule form. Ability to deal with problems involving several concrete variables in standardized situations or where only limited standardization exists.

CERTIFICATES, LICENSES, REGISTRATIONS

Ability to obtain licenses, but not necessarily needed to obtain or perform job.

PHYSICAL DEMANDS

Ability to sit for long periods of time. Ability to lift up to 25 pounds. Ability to view computer monitor and look up during day.

WORK ENVIRONMENT

Most work inside, with only limited outside work to include going to bank, post office, outside collection calls, outside solicitation of dealers, merchants, and other referral sources for new business generation. Moderate noise levels to be expected.

Address

5539 Clinton Highway
Knoxville, TN
37912

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm

Telephone

+18652196656

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