Valley Creek Insurance Group

Valley Creek Insurance Group Valley Creek Insurance Group: Your trusted independent agency in East TN! Offering tailored coverage for Auto, Home, Business, & Life Insurance.

We work for YOU to find the best value & protection. We are an Independent agency within Knoxville TN that works with multiple insurance carriers so , we have the ability to assist with getting you the best rate within our agency. We work with Commercial Insurance such as, Businessowners Policies, Workers Compensation, Commercial Auto, & General Liability. We also service Personal Lines Insurance with Auto, Motorcycle, Boat, & Home.

Valley Creek Insurance Group will be closed on Monday, September 7th, 2026, in observance of Labor Day.We will reopen on...
09/01/2026

Valley Creek Insurance Group will be closed on Monday, September 7th, 2026, in observance of Labor Day.

We will reopen on Tuesday, September 8th at 9:00 AM EST and will be happy to assist you when we return.

We hope everyone has a safe and enjoyable Labor Day weekend!

🎉One week into our transition, and we wanted to say thank you!🎉 Thank you to our clients, carrier partners, and communit...
07/06/2026

🎉One week into our transition, and we wanted to say thank you!🎉

Thank you to our clients, carrier partners, and community for your support as Valley Creek Insurance Group transitioned away from a physical office location.

The good news? It's business as usual.

We're continuing to assist clients every day with:

✅ Quotes and policy reviews
✅ Policy changes
✅ ID cards and documents
✅ Billing assistance
✅ Claims support
✅ Commercial insurance needs
✅ Certificates of Insurance

While our office location has changed, our commitment to providing personalized service has not.

Thank you for trusting Valley Creek Insurance Group with your insurance needs. We appreciate the opportunity to serve you and look forward to many more years ahead.

📞 865-371-8001
📱 Text: 423-537-6542
📧 [email protected]
🌐 www.myvcig.com

Same Team • Same Service • Same Contact Information

Valley Creek Insurance Group will be closed on Friday, July 3rd, 2026, in observance of Independence Day. We will reopen...
06/30/2026

Valley Creek Insurance Group will be closed on Friday, July 3rd, 2026, in observance of Independence Day. We will reopen on Monday, July 6th, at 9:00 AM EST.

As we celebrate our nation's independence, we honor the values of freedom, opportunity, and community that bring us together.

We wish everyone a safe, happy, and memorable Independence Day weekend.

📢 Today marks a new chapter for Valley Creek Insurance Group!As of today, we have officially transitioned away from our ...
06/29/2026

📢 Today marks a new chapter for Valley Creek Insurance Group!

As of today, we have officially transitioned away from our traditional office location. While the way we meet with clients may look a little different, our commitment to providing exceptional service remains exactly the same.

You can continue to count on us for:

✅ Quotes and policy reviews
✅ Policy changes
✅ ID cards and documents
✅ Billing assistance
✅ Claims support
✅ Certificates of Insurance
✅ Answers to your insurance questions

We're available Monday through Friday, 9:00 AM – 5:00 PM ET by phone, text, email, and online.

Need to meet with us in person? Appointments may be available when needed and can be scheduled with at least 24 hours' notice.

📞 865-371-8001
📱 Text: 423-537-6542
📧 [email protected]
🌐 www.myvcig.com

Thank you for your continued trust and support. We appreciate the opportunity to serve you and look forward to helping protect what matters most for many years to come.

Same Team • Same Service • Same Contact Information

❓ We've received a few questions about our upcoming office transition, so we wanted to answer some of the most common on...
06/18/2026

❓ We've received a few questions about our upcoming office transition, so we wanted to answer some of the most common ones.

✅ Can I still make payments?

Yes. You may continue to make payments directly with us by phone, online, or by mailing a check or money order to your carrier. Beginning June 29, 2026, we will no longer be able to accept walk-in payments, cash payments, or payments mailed to our office.

✅ Can I still call, text, or email?

Absolutely! Our phone numbers, email addresses, and office hours are not changing.

✅ Can I still get quotes, make policy changes, request ID cards, or get help with a claim?

Yes! We will continue providing the same service and support you've always received.

✅ Can I still meet with someone in person?

Yes. In-person appointments may be available when needed. Appointments must be scheduled at least 24 hours in advance and are subject to availability.

❓ Have more questions?

View our FAQ page:
https://docs.google.com/document/d/1hr1ojSynN8yVt4_dOvpANhVUiTXKEBvgubDpoNCAM2Y/edit?usp=sharing

📞 865-371-8001
📱 Text: 423-537-6542
📧 [email protected]

Same Team • Same Service • Same Contact Information

Valley Creek Insurance Group will be closed on Friday, June 19th, 2026, in observance of Juneteenth. We will reopen on M...
06/16/2026

Valley Creek Insurance Group will be closed on Friday, June 19th, 2026, in observance of Juneteenth. We will reopen on Monday, June 22nd, at 9:00 AM EST.

If you need immediate assistance during our closure, please refer to your carrier's contact information using our after-hours contact sheet available on www.myvcig.com

As we recognize and celebrate Juneteenth, we honor the end of slavery in the United States and reflect on the values of freedom, resilience, and progress.

We wish everyone a safe, meaningful, and enjoyable holiday.

Valley Creek Insurance Group Holiday ClosureIn observance of Memorial Day, our office will be closed Monday, May 25th, 2...
05/20/2026

Valley Creek Insurance Group Holiday Closure

In observance of Memorial Day, our office will be closed Monday, May 25th, 2026. We will reopen on Tuesday, May 26th at 9:00 AM EST.

For immediate assistance during this time, you can access your carrier’s contact information through our after-hours contact sheet using www.myvcig.com

As we honor and remember the brave men and women who made the ultimate sacrifice in service to our country, we wish everyone a safe Memorial Day.

We wanted to share a quick update regarding our office availability.Effective May 1, 2026, our in-office hours will be:M...
04/27/2026

We wanted to share a quick update regarding our office availability.

Effective May 1, 2026, our in-office hours will be:

Monday, Tuesday, Thursday, Friday: 9:00 AM – 5:00 PM Eastern Time (8:00 AM – 4:00 PM Central Time)
Wednesday: Closed for in-office visits
Daily Lunch Closure: 11:30 AM – 12:00 PM Eastern Time (10:30 AM – 11:00 AM Central Time)

While our office will be closed on Wednesdays, our team will continue working remotely and remains fully available to assist you by phone, text, and email during our normal business hours of 9:00 AM – 5:00 PM Eastern Time (8:00 AM – 4:00 PM Central Time), Monday through Friday.

We appreciate your continued trust and look forward to continuing to serve you.

Address

10421 Hickory Path Way Suite 101
Knoxville, TN
37922

Opening Hours

Monday 9am - 11:30am
12pm - 5pm
Tuesday 9am - 11:30am
12pm - 5pm
Wednesday 9am - 11:30am
12pm - 5pm
Thursday 9am - 11:30am
12pm - 5pm
Friday 9am - 11:30am
12pm - 5pm

Telephone

+18653718001

Website

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