Susan Hanes and Associates Insurance Agency

Susan Hanes and Associates Insurance Agency A Full Service Independent Insurance Agency featuring Erie, Progressive and other companies. We are licensed in TN, VA and North Carolina.

A Full Service Independent Insurance Agency featuring Erie & Progressive Insurance Companies. Originally, a captive agency started over 30 years ago, we are now proud to offer a variety of companies and carriers for your insurance needs. From personal lines (auto & homeowners) to commercial business and life insurance we can help you find the right coverage and still save you money.

This is fantastic news! We are proud to be an Erie Insurance agency.
09/16/2025

This is fantastic news! We are proud to be an Erie Insurance agency.

ERIE has earned the title of the highest rated auto insurance company from Consumer Reports. Learn what makes us stand out according to the experts. Find out more at https://www.erieinsurance.com/cr.

07/13/2025

Happy Summer! Hoping everyone has had a great summer so far. We are back up and running after a brief outage. Call us for a policy review or maybe you've picked up a new "toy" that needs coverage!

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Our office is currently closed in celebration of the Easter holiday.
04/18/2025

Our office is currently closed in celebration of the Easter holiday.

02/14/2025

February is Life Insurance Month, and we want to remind you how important it is to have life insurance. It is our job to ask you about Life Insurance. Please don't make it my job to tell your family you didn't have any. Call us today for a quote.

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01/03/2025

Happy New Year! We wish all of our customers a warm, wonderful new year. We want to welcome our new customers who are coming to us from the former Roller Insurance Agency.

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12/15/2024
Santa wishes everyone a very Merry Christmas!
12/15/2024

Santa wishes everyone a very Merry Christmas!

Merry Christmas from Susan Hanes and Associates Insurance Agency!
12/15/2024

Merry Christmas from Susan Hanes and Associates Insurance Agency!

This was shared by Teresa Jacobs - Sullivan County Clerk. Please be aware as you are shopping for vehicles.
10/12/2024

This was shared by Teresa Jacobs - Sullivan County Clerk. Please be aware as you are shopping for vehicles.

BUYERS BEWARE!!! Occasionally, but especially after a saltwater flood, we will see an influx of flood damaged vehicles being salvaged, rebuilt, and imported into Tennessee. For consumer protection, many saltwater flood vehicles are not able to be registered and titled in Tennessee. One notable example, the State of Kentucky will title a saltwater flood vehicle that has been "rebuilt" and allow registration and operation in the state of Kentucky, these vehicles are issued a "Kentucky Red Title". Kentucky red titles are comparable to a "non-repairable certificate" in the State of Tennessee, and we are not able to register vehicles in the State of Tennessee that has been issued a "Kentucky Red Title". A regular Kentucky title is Blue (older versions are grey/black). PLEASE USE CAUTION and do your research before investing your hard-earned money into a flood/saltwater flood vehicle, sometimes "Good-Deals" are too good to be true and with the current advertisements in online marketplaces, you may not be able to get back in contact with the seller and may lose out.

Address

3301 Memorial Boulevard
Kingsport, TN
37664

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+14232460335

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Our Story

We are a Full Service Independent Insurance Agency featuring Erie Insurance Company. Originally, a captive agency started over 30 years ago, we are now proud to offer a variety of companies and carriers for your insurance needs. From personal lines (auto & homeowners) to commercial business and life insurance we can help you find the right coverage and still save you money. We are licensed in TN, VA and North Carolina.