05/23/2024
Bad Boy Bail Bonds is seeking a candidate for our team that will enjoy assisting customers face to face, this may include interviewing customers and entering their information into our customer service software. The right candidate will have an amazing personality, be able to problem-solve, deescalate situations, and have a genuine passion for helping others. This position is in Killeen, TX.
Responsibilities:
-Engage directly with customers who are interested in doing business with us
-Problem-solve through situations and complications when things don't go as planned
-Go above and beyond to wow our customers and help them through a difficult time.
-Be able to carry a conversation with customers and enter information divulged into our client management software.
-Operate with a willingness to learn. We share feedback, we get feedback and we operate in a culture of being open-minded to grow. Many of our Team Members have grown into other roles and leadership positions, so having a long-term career focus is ideal.
- Must be willing to work a rotating schedule of nights and weekend.
Required Skills:
-Ability to multitask
-Demonstrate excellent communication skills
-Critical Thinking skills
-Have proficient computer skills.
-Must be detail-oriented, with the ability to work independently if needed
-Bilingual is a plus!
-Must have clean criminal background, ABSOLUTELY NO FELONIES, No Shoplifting, Hot Checks, or Any other crimes of Moral Turpitude - No Exceptions
Benefits
-Competitive base pay
-Paid training
-Paid time off
Job Type: Full-time
Pay: $25,0000 - $50,000.00 per year
Benefits:
Paid time off
Professional development assistance
Schedule:
Day shift
Monday to Friday (
Night shift
Weekend availability
Experience:
customer service: 1 year (Preferred)
Education:
High school Diploma
Work Location:
-Bell County and Surrounding Areas
One location
-Communication method(s) used:
-In person
Job Duties:
-Answer incoming customer inquiries
-Record customer information within our customer service database
-Offer support and solutions to customers in accordance with the company's customer service policies
This Job Is:
Candidate must be over 21 years old, including older job seekers, are encouraged to apply
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