09/03/2026
QUESTION:
I received a call in the beginning of June from Medicare asking for my personal information to verify the activation of my new plastic Medicare card with a chip. I’m concerned because I have not received the card yet.
ANSWER:
Medicare is not issuing a new plastic Medicare card with a chip. You have become the victim of a Medicare scam. Your Medicare card is still the same paper card that you currently have and NOT plastic.
The most recent Medicare card update for everyone on Medicare was 2018 and was completed by April 2019. The Medicare card now includes a random identification number of numbers and letters and no longer displays a person’s Social Security number.
FYI: Medicare and Social Security will NEVER call your home or office and ask for your personal or banking information. Medicare already has all the information needed to verify they are speaking with you. If the government needed information from you, a letter would be sent from the specific government agency (such as Medicare), telling you what information is needed and how to contact them with any questions.
Please call Social Security or go in person to your local Social Security office and tell Social Security that your personal information has been compromised. Also contact Medicare. 👍🏽
