BSA Claims Solutions

BSA Claims Solutions BSA Claims Solutions is Florida’s largest private all-lines claims administration and adjusting firm

Dedicated to delivering outstanding customer service and quality products to both carriers and policyholders, BSA Claims Solutions is Florida’s largest private all-lines claims administration and adjusting firm for good reason. BSA, a carrier’s one-stop shop for claims administration, has a proven 20-year track record in Florida, Louisiana, Texas, and the Midwest, providing high-quality claims ser

vices and experienced adjusters for property and casualty carriers. In addition to catastrophe services, BSA Claims Solutions provides first and third party claims management, commercial, flood, and daily claim services. Our Fast Track, Appraisal, Liability Litigation, Subrogation and Salvage services are among the best.

08/27/2026

What's one of the most common frustrations policyholders experience during a claim?

Often, it's not knowing what's happening.

BSA Claims Solutions Director of Operations Brooks Bradley shares why communication, transparency, and keeping insureds informed are essential to a positive claims experience.

What role do you think communication plays in policyholder satisfaction?

Always valuable to connect with industry leaders. Brian Bradley, President & CEO of BSA Claims Solutions, with Louisiana...
08/19/2026

Always valuable to connect with industry leaders. Brian Bradley, President & CEO of BSA Claims Solutions, with Louisiana Insurance Commissioner Tim Temple at the LDI Annual Conference in New Orleans. Looking forward to continued collaboration across the insurance community.

08/19/2026

Catastrophe response is no longer seasonal.

From wind and hail to flooding and wildfires, today's claims environment requires year-round readiness. At BSA Claims Solutions, we understand that CAT is no longer a season—it's an ongoing operational reality.

08/18/2026

Confidence starts with experience.

At BSA Claims Solutions, we focus on maintaining a highly experienced team, scalable claims operations, and a commitment to quality. Whether responding to daily claim activity or large-scale events, our goal is to provide carrier partners with the confidence that every file is handled with consistency, discipline, and attention to detail.

We’re looking forward to attending the Louisiana Department of Insurance Annual Conference in New Orleans.If you'll be t...
08/14/2026

We’re looking forward to attending the Louisiana Department of Insurance Annual Conference in New Orleans.

If you'll be there, let’s connect and talk about the opportunities and challenges shaping Louisiana’s insurance market.

08/13/2026

As carriers expand and take on new policy volume, one critical question remains: can their claims operations keep pace?

Matthew Shafer shares his perspective on Louisiana's latest takeout activity and why carriers must ensure they're prepared to handle increased demand, especially when catastrophe events occur.

08/12/2026

AI is changing the insurance industry, but the conversation isn't just about efficiency.

Matthew Shafer discusses an often-overlooked risk: what happens when AI tools are used to analyze claims data from the other side? As technology advances, carriers must consider both the opportunities and challenges AI brings to claims management and litigation.

08/11/2026

Growth brings opportunity, but it also brings challenges. When new carriers enter a market, the demand for experienced adjusters rises quickly. Matthew Shafer shares why expertise remains one of the most valuable resources in the insurance industry.

07/30/2026

Soft markets place greater emphasis on operational performance.

As market conditions shift, efficiency, consistency, and ex*****on become increasingly important. Operational discipline can help organizations navigate margin pressure, rising expectations, and a more competitive environment.

At BSA Claims Solutions, we understand that strong claims ex*****on supports more than individual claim outcomes. It helps support long-term organizational performance and operational stability.

Operational excellence creates lasting value.

07/28/2026

As AI continues to transform claims operations, the greatest value lies where expertise is irreplaceable.

While technology accelerates routine processes, complex claims still demand sound judgment, thorough investigation, effective communication, and technical expertise.

At BSA Claims Solutions, we believe technology enhances efficiency—but experience remains essential to achieving successful claim outcomes.

Address

7800 Belfort Parkway Suite 280
Jacksonville, FL
32256

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(954) 761-2332

Website

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