08/15/2017
Account Manager - Employee Benefits job - O&A Insurance Services - Jacksonville, FL
O&A Insurance Services is looking to add an Employee Benefits Account Manager to our team.
At O&A, we attract people who are passionate about doing exceptional work, making a difference and contributing to the communities in which they live. Not only are our team members the secret to our continued success, they have also made us one of the "Best Places to Work" in Jacksonville, Florida.
Benefit Account Manager
As an Account manager you will provide customer service to clients and provide support to Benefit Sales Consultants and Marketers with the goal of client retention. You will utilize superior customer service skills to respond to client requests in methods that exceed their expectation. The ideal candidate will serve as “inside” technical expert in employee benefits and client advocate with the carrier/TPAs/vendors. You’ll be responsible for managing the client needs by proactively initiating communication and/or resolution through introductory calls (introducing client to their service team, administrative procedures, and contact information), pro-active semi-monthly service calls, and frequent updates during the life of an issue, client specific vendor evaluation, and/or program support (such as wellness). Ideally, you will develop “expertise areas” as assigned – these may be in relation to specific products, insurance companies, or enrollment systems.
Qualifications
Employee Benefits Account Manager
Bachelor’s Degree or equivalent experience
4+ years of customer service experience with at least 2 years’ of Employee Benefits experience obtained in an HR role, through an insurance agency environment or with an insurance carrier
Life/Health Insurance Licenses preferred before start date. Otherwise, will need to obtain within 2 months of employment
Compensation Package
Personal & Professional Development Opportunities
Comprehensive benefit package
401K
Competitive Starting pay
Community involvement/volunteer opportunities highly supported and networking opportunities
Leading edge technology
Great training and on-boarding
Job Type: Full-time
Job Location:
Jacksonville, FL
Required education:
Bachelor's
Required experience:
Employee Benefits: 2 years
customer service: 4 years
Required license or certification:
Life/Health Insurance
https://www.indeed.com/viewjob?t=account+manager+employee+benefits&jk=00d6f102cc5f46d2&_ga=2.29943420.254388537.1502756598-601735492.1489681409
August 9, 2017 - Account Manager - Employee Benefits - p O&A Insurance Services is looking to add an Employee Benefits Account Manager to our team. /p p At O&A, we attract people who are passionate about