The Insurance Lady of Wilson Family Insurance

10/25/2024

October 31, 1902 Wilbur Shaw, American auto racer (Indianapolis 500 1937, 1939, 1940), born in Shelbyville.

10/22/2024

According to the Insurance Information Institute (III), more deer-vehicle collisions happen from October through December than any other time of the year.

If a deer runs out in front of your customer’s car while they’re driving, they may not have enough time to think about what to do, and then do it on the fly.

That’s why now is a good time to share our “How to Avoid Hitting a Deer” article with them.

Then, if they encounter a deer on the road, they may be able to respond with these tips in mind.

10/21/2024

Additional support for Florida and self-servicing recommendations following severe weather
October 20, 2024

As you, your family, your customers, and your community work to recover from the hurricanes, we want to reinforce that Progressive is ready to help and support.

Claims contact info:
Personal Auto | Recreational Lines | Commercial Lines
Report online
Use the Progressive app
Call 800-274-4499

Use FAO: Please also note that you can report a Personal Auto, Recreational Lines, or Commercial Auto claim on a customer’s behalf through FAO—simply access their policy, select “Claims”, and then select “Report a claim for the insured” in the lower right of the page to get started.

Home and Property
Report online
Call 866-960-6925 (general claims)
Call 866-511-0793 (flood claims)

Self-servicing may help with possible longer than usual hold times
As you know, some agents and customers in the storm paths may be without power and internet service and only able to contact us by phone.

It’s easy—go to Manage Policies > Customer/Policy Search to find a policy using the policy number or customer's name. Once you're in the customer's Policy Summary screen, you'll have lots of servicing options, including:

Process an endorsement: Go to Process Endorsements, select the policy term, and follow the prompts. You'll be able to update customer addresses, vehicles, drivers and coverages, order MVRs, view filings, and more.
Print a proof of insurance or COI: Go to Documents, select Proof of Insurance or Certificate of Insurance, and then follow the prompts. You can print, email and fax right from your desktop.
Start a claim: Access your customer’s policy, select “Claims”, and then select “Report a claim for the insured” in the lower right of the page to get started. Note that this functionality is available for Personal Auto, Recreational Lines, and Commercial Auto.
For those transactions that require you to call us, we’re happy to help. It’s our goal to provide you with outstanding service; thank you for your understanding and support.

Fire

Property products:

California, Idaho, Montana, Oregon, Washington
Due to Fire, writing new business, making endorsements, or changing limits on existing policies may be unavailable in affected areas. Property coverage for Home, Condo, Dwelling Fire, Renters and BOP may not be written, reinstated, or otherwise bound in any area where there's an active weather watch or warning. This includes a hurricane, fire, flood, or tropical storm watch, warning or occurrence.

For additional information on which counties and/or ZIP Codes have binding restrictions, please contact us at 1-877-776-2436. We're available 24/7.

For help with BOP, please contact our dedicated BOP/GL team at 1-877-292-8025 Mon-Fri 8 AM – 8 PM ET

10/18/2024

Additional support for Florida and self-servicing recommendations following severe weather
October 18, 2024

Florida “insurance villages” now available:
Additional in-person help for customers and agents

As you, your family, your customers, and your community work to recover from the hurricanes, we want to reinforce that Progressive team members are present to help and support.

Please know that if you, your agency team, or your customers need help, you can find Progressive representatives at one of the “insurance villages” now located throughout the state. Members of our Catastrophe Services Team will be onsite and available to answer any specific claims questions about any of our products at the following locations:

Bradenton: Beginning Monday, October 14
101 12th Street West
Bradenton, FL
Opens at 10:00 a.m. on Monday; 9:00 a.m. to 5:00 p.m. remainder of week

Clearwater: Beginning Tuesday, October 15
1501 North Belcher Road
Clearwater, FL
Opens at 10:00 a.m. on Tuesday; 9:00 a.m. to 5:00 p.m. remainder of week

Plant City: Beginning Wednesday, October 16
Florida Strawberry Festival
TECO Expo Hall
2301 W. Oak Street
Plant City, FL
Opens at 10:00 a.m. on Wednesday; 9:00 a.m. to 5:00 p.m. remainder of week

10/10/2024

Underwriting Restrictions
Select a restriction
Select a restriction
California - Shoe Fire (2547)
Effective date and time: 10/10/2024 11:30am | Last modified: 10/10/2024 10:31:42 AM | Posted: 10/10/2024 11:31:42 AM

Status:

Restricted

Products affected:

Property: All Products
Casualty: Marine, Motorhome, ORV, Travel Trailer

All currently restricted ZIP codes or counties:
96003
96008
96011
96051
96065
96070
96084

Description:

09/30/2024

Join 4h and Rotary tomorrow evening at the Moorehead Community Resource Center Fall Event

09/27/2024

Scannerfood
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Unicoi Co, Tn - Chestoa Bridge has just collapsed

09/27/2024

October 5, 1813 William Henry Harrison wins a decisive victory at the Battle of the Thames. Shawnee Chief Tecumseh is killed in the fighting.

09/16/2024

September 19, 1892 The gates opened for the Indiana State Fair at its new locations on East 38th Street. In previous years the fair had been held at Military Park and the area of Camp Morton

09/12/2024

09/10/2024

Underwriting Restrictions
Select a restriction
Select a restriction
Oregon - Rail Ridge Fire (2513)
Effective date and time: 9/10/2024 11:15am | Last modified: 9/10/2024 10:13:22 AM | Posted: 9/10/2024 11:13:22 AM

Status:

Restricted

Products affected:

Property: All Products
Casualty: Antique Auto, Modified Auto, Marine, Motorcycle, Motorhome, ORV, Travel Trailer

All currently restricted ZIP codes or counties:
97750
97751
97820
97825
97848
97865

Description:
The Rail Ridge Fire is burning near Burns OR. Structures are threatened and evacuations are in effect.

Reminder: Company initiated restrictions on binding authority do not relieve the agent of the responsibility to comply with the underwriting guidelines, which includes the suspension of binding authority during a period of impending disaster whether specifically mandated by the company or when based on the agent's own awareness of an area of impending disaster. Audits may be conducted on randomly-selected files to ensure compliance.

All restrictions are put in place by Staff Underwriting at Foremost Insurance Company

Please refer to your underwriting rules for information regarding new business and endorsement activity. A message will be posted to this site when binding authority is restored in the areas mentioned above.