Lusitano Agency

02/06/2026

02/06/2026

02/06/2026

This is one of the parts of my work that means the most to me.
At Lusitano, helping someone choose the right Medicare plan is just the beginning. What really matters is making sure they understand how and where they’ll receive care — and that they can ask questions in a language they’re comfortable with.
ArchWell isn’t a typical doctor’s office. It’s a value-based primary care model designed specifically for seniors. Longer visits. Fewer rushed appointments. A care team that actually knows the patient, not just the chart. They focus on prevention, coordination, and staying ahead of problems — not reacting after something goes wrong.
For many of my clients, this is the missing piece. They finally feel heard. They understand who to call. They know what’s covered. And they’re not navigating the system alone anymore, especially for the Spanish-speaking community. Being able to sit down, explain the model clearly, and connect clients to a clinic that focuses on seniors — not rushed visits — makes a real difference. These moments matter. Education, trust, and clear communication — in English or Spanish — are what help people feel confident about their healthcare decisions.
This is how Medicare should feel.

02/05/2026

Grateful for the opportunity to be part of Medicarians Vegas 2026 and the Hosted Agent Program.
Two full days of real conversations, small-group agent roundtables, and time to connect with people who are actually in the field doing the work. That’s what I value most about events like this. Not theory — perspective.
As the owner of Lusitano, staying close to industry shifts isn’t optional. Medicare keeps changing, expectations keep rising, and our clients feel it first. Spaces like this help me slow down, listen, and come back sharper and more grounded in how I serve.
Looking forward to learning, sharing experiences, and building relationships that last beyond the event.

02/04/2026

01/23/2026

Today was one of those days that makes you stop and take it in.

We wrapped up our Agent Appreciation Happy Hour, and I had the chance to spend time with an incredible group of people who showed up, pushed through, and stayed focused during one of the hardest Medicare AEPs we’ve had in a long time.

This year was different. A lot changed with the new president. New rules, new pressures, more uncertainty — for agents and for clients. It made the work heavier, slower, and more demanding than past seasons. But the commitment never wavered.

I’m also truly honored to have received the Top Producer award from Advocate Health for the Medicare AEP 2026 campaign today. That recognition didn’t happen in isolation. It came from strong partnerships — especially with ArchWell Health — and from the trust of clients who referred friends and family because they felt taken care of.

That means everything to me.

Grateful for the relationships, the teamwork, and the people who continue to believe in the work we do. Today was about celebrating that — and taking a breath before the next chapter.