05/13/2025
An Agent of Record (AOR) change involves a policyholder designating a new insurance agent to represent them, typically for health insurance. This change requires a formal process, including a signed Agent of Record (AOR) letter, to notify the insurance company and the previous agent. The new AOR takes over tasks like policy management, renewals, and claim submissions. In summary, if you’re not satisfied with the service and attention you’re getting for your current agent a simple two sentence agent of record letter can establish a new agent. There’s absolutely no cost or increase in premiums for this change.  Call me and I’ll start working for you right away.