Attention Roofing Contractors...We assist you in the insurance supplement process. True Claim is a service group specializing in the management of property insurance claims resulting from storms or catastrophes. We offer consulting services as well as a insurance supplement service. True Claim works directly with property owners, contractors and insurance carriers to attain the maximum amount of i
nsurance proceeds for the restoration of damaged property. True Claim Supplement Department works with contractors and roofing companies to file insurance supplements on insurance funded projects. Most claims have discrepancies that qualify for addition insurance funds. True Claim specializes in identifying and obtaining these funds as well as getting final insurance payments and release of depreciation proceeds. Our only business is managing insurance claims resulting from a catastrophe to acquire maximum proceeds to restore damaged roofs and property. Licensed adjusters are on staff and a team is devoted to each client representing them in negotiations with insurance carriers for supplements. True Claim specializes in the often time consuming supplement process which allows contractors and their sales force to focus on growing their company. Client evaluation and consultation
Each client's needs and requirements are evaluated and a plan of action is developed. Plans vary from the contractors who already have a supplement department to smaller, start-up contractors.
2. Collection of Documentation
A list of required documents must be provided to support supplement requests. Documents include: contract with insured, damage assessment sheet, photos of damage, insurance estimate, EagleView and project manager's contact information.
3. Claim evaluation or "scrubbing"
Files are meticulously examined to determine if a supplement is justified. Only qualified discrepancies are submitted to avoid insurance fraud. If the claim does not qualify for a supplement it goes back to a 'collection only' status.
4. Supplement request submitted
Once qualified, discrepancies are discovered, a new estimate is created and then submitted to the insurance carrier. Ideally a supplement is approved before the job is built, allowing for reinspection. If the job is completed, photo documentation is necessary to support the supplement.
5. Supplement approval process
Team members negotiate with insurance carriers to get the supplement approved as quickly as possible. Often a release of depreciation and final payment is requested along with the supplement check.
6. Supplement approval notification
Clients are notified that a supplement was approved with the amount and approval date. A complete tracking and documentation history is available using the AccuLynx business management software.
7. Collection Services
Assistance in invoicing and collecting outstanding Accounts Receivable is also available.
