Our Mortgage Philosophy
Mortgages are not one-size-fits-all. Income, credit history, and desired type of residence are just a few of the numerous factors that make each borrower's profile different. Regardless of your circumstances, our lending philosophy is simple: hassle-free, professional, and personalized service. Hassle-Free
Getting a mortgage can be stressful and confusing-after all, it is
the single largest purchase most people will ever make. We employ automated technology at every step of the process to keep things simple, secure, and clear. And we still haven't forgotten the importance of the human touch. With branches across the country, your loan officer is never more than a phone call away. Our goal is to make the process as seamless as possible so you sleep easy from the day you walk through our door. Professional
We hire only the best and brightest people in the business. Our branch managers undergo a rigorous screening process before they join PRMI. Be assured you are working with a professional. Each branch continually meets up-to-date state licensing and Continuing Education requirements. Personalized
Whether you're a first-time borrower or a seasoned home owner with outstanding credit or a less-than-perfect credit history, the staff at Primary Residential Mortgage are committed to finding the best loan for you. Not the trendiest loan. Not the loan from a certain company but the loan that best serves your financial well-being. We think you'll enjoy having a customized mortgage experience. Feel free to contact us via phone or email to experience the Primary difference today. Austin McKnight - Branch Manager - NMLS # 322977
Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov. This office is licensed and examined by the Office of Consumer Credit Commissioner, and Department of Savings and Mortgage Lending of the State of Texas.
“PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.”
Texas:
This office is licensed and examined by the Office of Consumer Credit Commissioner of the State of Texas. State License Verbiage: http://primaryresidentialmortgage.com/about-us/licenses
Consumer Voice: “Your opinion is greatly appreciated, we thank you for visiting this website or Primary Residential Mortgage, Inc. If you have specific questions, comments, concerns or complaints we invite you to contact us by the email shown here: [email protected]. Emails received during business hours, should receive a response within 48 hours, excluding weekends or holidays.”
Virginia-Bureau of Financial Institutions: MC-2248 Broker MC-2248 NMLS # 3094 (http://nmlsconsumeraccess.org). For refinance advertisements, that state, a reduction on monthly payment, please note: the total finance charges maybe higher, over the life of the loan.
