Jenna Nakagawa - Loan Officer

04/08/2026

Congratulations to Tina & Jeff for closing on their new home with a VA loan! 🏡🔑 Thank you for your service and for trusting us to be part of your homebuying journey. Wishing you and your family all the best in this exciting new chapter! ✨

👩‍🦰Meet their Realtor: Rachel Ross Bradley with Hawaii Modern Realty! Super communicative and on it! If you need a professional experienced, realtor, reach out to !

03/09/2026

Happy Closing Day Kahi & Gloria! 🌮Taco-bout amazing ✨— a new home and a growing family. Wishing you so much love, laughter, and beautiful memories in this next chapter.

🌮Taco-bout an awesome realtor! Big Mahalo to their Real Estate Agent, Kendelle Yamamoto-Moran for her awesome communication and dedication to her clients!

01/16/2026

Chee Hooooo🎉🎉! Congratulations to Gina & Bryson! Today it’s official: recorded and ready fo' move-in. Congratulations on your first home!

🌺Special shout out to Peter Cheng with Hawaii Dream Realty! It was a pleasure working with you!

01/15/2026

Huge congratulations shout out to Jolyn! Clear goals, smart steps, and great teamwork — You did the work, and now it’s time to make memories. Welcome home!

Special thank you to her Real Estate Agent, Kayla Ueki with Coldwell Bankers .ueki for being an awesome realtor and for taking care of Jolyn during her first home purchase!

08/19/2025

We are deeply humbled — Mahalo nui loa to our incredible customers for voting Primary Residential Mortgage as Hawaii's Best in the Honolulu Star-Advertiser’s 2025 island-wide poll!

This recognition is especially meaningful because it comes from you — our customers, friends, and ‘ohana. Being chosen as “Best” by those we serve is the highest honor we could ever receive!

To our amazing team — this would not be possible without your dedication, expertise, and grace. You go above and beyond every day, and this award reflects everyone's hard work.

Mahalo again for your trust and support. We promise to continue delivering the exceptional service you deserve — today, tomorrow, and beyond.

07/24/2025

5.0 star review received on Experience.com for Jenna Nakagawa by Cole T Y - Jenna did a great job communicating and walking me through the various steps of the loan process. She was patient when answering all my random questions and showed the extra effort by working late and over the weekend to get the job done.

Click to see all 25 reviews of Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc., Loan Officer/Processor

07/19/2025

5.0 star review received on Experience.com for Jenna Nakagawa by Jarred Y - Jenna is the best!!

Click to see all 23 reviews of Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc., Loan Officer/Processor

07/18/2025

5.0 star review received on Experience.com for Jenna Nakagawa by Keith K M - Jenna consistently went above and beyond for us throughout the entire process. She never made us feel like we were asking too many questions, and in fact encouraged us to reach out for anything we had concerns about. She also explained everything to us in a way that was easy to understand. When we ran into any roadblocks, as all transactions no doubt encounter, Jenna never let us feel discouraged and was quick to put together Plan B, C, and D. And if she wasn't sure, she knew exactly who to ask. This whole process assured us that Jenna and, in fact, all of PRMI had our backs. We would 100% recommend her and PRMI to all of our friends and family. Thank you so much for seeing us through our first home purchase together. Literal dream come true.

Click to see all 22 reviews of Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc., Loan Officer/Processor

06/09/2025

5.0 star review received on Experience.com for Jenna Nakagawa by Miki H Y - I was happy with her assistance. She sent me emails in a timely manner to follow up and update.
Thank you!

Click to see all 21 reviews of Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc., Loan Officer/Processor

12/27/2024

🎉Congratulations Barbara & Milton! You are officially homeowners!! I am so excited for you as you enter the next chapter in life! Thank you for trusting me as your loan officer! 🧡

🌸Meet their Realtor: Joey Ann Staggs with Paradise Realty and Management She is patient, knowledgeable, and responsive! Highly recommend!

⭐ Meet their Escrow Officer: Brooke Takara with First American Title! Super friendly and on it! If you ever need a escrow officer, call Brooke!

12/26/2024

5.0 star review received on Experience.com for Jenna Nakagawa by Barbara A K D - Jenna is an awesome young lady to work with!!! Very professional, knowledgeable very kind and caring! She treated us like her family and I enjoyed every moment working with her!
I will miss talking to Jenna and will alway refer family and friends to her.

Just an awesome experience in buying our first home!!!

Click to see all 17 reviews of Jenna Nakagawa | Loan Officer/Processor | Primary Residential Mortgage, Inc., Loan Officer/Processor