02/07/2024
Auto Hail Claims Shot Up 85% Last Year to Add to Insurer Misery.
More frequent and severe storms, especially hailstorms, are a major culprit as carriers continue to face costly repairs and high labor costs.
By Varada Bhat|February 7, 2024
The number of hail claims for damaged autos skyrocketed last year, signaling steeper losses for insurers, who have already been battered by more costly repairs and spiraling labor costs.
There were 372,094 auto claims in 2023, up almost 85% from 200,317 in 2022, according to the ClaimSearch database by Verisk, which noted that some insurers choose not to be included in the data. That’s more than twice the 152,311 in 2021 and the 184,535 in 2020, according to the Jersey City, N.J.-based firm.
More frequent severe thunderstorms now account for a much larger proportion of overall annual losses and can no longer be considered a secondary peril, according to Arindam Samanta, director of product management and underwriting solutions at Verisk. In addition, urban sprawl, higher labor costs and supply-chain disruptions are also pushing losses up.
In 2023, severe thunderstorms caused more than 70% of insured losses with eight multibillion-dollar events. Globally, severe thunderstorms contribute almost 40% to the average annual insured loss, according to the catastrophe-modeling company AIR Worldwide. U.S. severe storms alone make up 21% of the global average.
Hail claims spike
Major insurers such as USAA and Liberty Mutual had an unprecedented rise in hail claims in 2023, primarily driven by events in states such as Colorado and Texas. Inflationary pressures affecting the insurance industry are also leading to a surge in claim settlement costs.
“We are seeing a significant increase in hail claim severity, driven by rising parts and labor costs,” said a Liberty Mutual spokesperson.
San Antonio, Texas-based USAA saw a 148% jump in claims last year from 2022, driven by increases in Texas, Colorado and Oklahoma and an 85% increase in auto-related hail claims in 2023 from 2019. Last year, claims also rose in states including Missouri, New Mexico, Georgia, Illinois and Florida, but each had fewer than 2,000 claims, the insurer said. Meanwhile, the cost of claims climbed 46% over the five-year average from 2018 to 2022.
Advanced tech adds to cost
The No. 5 personal lines insurer says the reason for the sharp increase in hail costs is partly due to the advanced technology in cars. Hail damage for auto insurers can be anything from windshields and aluminum panels to advanced driver-assistance systems (ADAS). Replacement sensors must be calibrated to ensure they are in the correct position and working correctly.
“ADAS features vary from vehicle to vehicle, resulting in a different calibration process for every make and model,” said a USAA spokesperson.