10/05/2026
Can't find a client's doctor during a provider search?
Before assuming the provider isn't there, take another look at the search radius.
During a recent CBU Advantage training, Christina Comerford of the Garity Advantage Broker Support Team explained how expanding the geographic search can sometimes solve the problem, particularly when a client travels outside the immediate area for care.
And when a provider still doesn't appear? Comparing the results with Medicare.gov can offer another place to investigate.
A practical tip for the next provider search.